Complaint Review: Wells Fargo Auto Finance - Internet Internet

My car also got repo by Wells Fargo. I was making $415 a month towards a basic honda civic for 5 years, for all 5 years I was on auto-pay with wells fargo and every month they would take it out automatically. Well, they stopped auto-pay on my account for no reason and didn't want to tell me until 3 months after. At this time, 3 months of missed payments plus late fees added up to $2,000. They wanted me to pay them in full. Oh, they did not call nor send me any mail regarding missed payments. Now, you might say, "Well, you should know if it's getting paid if you check your account".. okay been told that many many times. First of all, I was also paying other bills and when you pay more than 5 bills a month and just automatically know its getting paid through "AUTO-PAY", why would you worry? ESPECIALLY when they don't notify you, a simple call saying "HEY, you missed payments. Or HEY we stopped auto-pay.. sorry for that".. the reason they stopped auto-pay... no reason. So, I didn't care I just made a payment of $415 and they took it.. they wanted another payment a week later. Which, I could'nt make so then THATS when they started to call more than 10 times a day asking for payment. The rep was so rude, called me "Irresponsible..stupid...naive"... I argued the fact that it wasn't fair to just stop someones auto pay and not tell them untill months later.

Of course they took the car, sold it for $8,000 and I still owe them $2,000... A basic 2005 honda civic costs $30,000. I never deal with them ever. Just like any other bank, they all neeed to stop. I feel your pain and I fully understand your situation.

You can sign anything at any moment and promise to pay, but they also need to keep their end of the deal and be fair!

I'm def not a republican, in fact I don't belong to any political party, and as far as being capitalist goes I don't really know how to respond to that; if it means that I am not a socialist, communist, fascist, etc. then sure I guess I am a capitalist. The fact that you come back with "you don't know me" and how you have it so bad, why did you sign this loan if you knew what the interest was and that it was either ridiculous or predatory. The answer is either A) you were desperate for a car, B) no one else would finance you (see A), C) the truth = you had problems like we all do and once you fell behind you put the blame on them for their predatory practices. Hell, if they had refused you the loan you would be pissed off at them for not being an equal lender and giving you chance!

Now if you had come back with something concrete that was predatory such as an interest rate that is illegal in your state, not accepting payments, repossessing the car when you were current, etc. then you would def be able to say they were in the wrong and I would be right there with you. The problem is, none of that stuff happened and you are mad and frustrated and the situation but its not the banks fault in this case, you need to re-evaluate whats important to you and base your expenditures off your true income and save!

You didn't seem to have a problem with the loan when you signed it in the first place.  If you did you SHOULD NOT have signed it.  Then of course when you become delinquent it is the bank's fault.   Because only when you became delinquent did you all of the sudden have a problem with the loan.  You would have had the same "problems" with just about any other lender.  Search just about any finance company and you will find similar "complaints".

Yes we don't know you or your situation.  But let me guess, your situation is "unique" and because of that they should make an "exception" for you.  Well I hate to burst what ever bubble you are in.  But the agreement you signed didn't say you only had to pay when you could.  It didn't say that if you lost your job, had health issues, or any other "unique" situations you didn't have to pay.  What it did say is that you are required to make timely payments at the interest rate agreed to.  It also said if you don't they can reposess it and still come after you for the deficency balance.

But my favorite comment of yours is this...

You sound like a capitalist, republican, and can't see past your own privilege

- WTH!!!  - I think that says it all.

This is for the person responding to my complaint. You know nothing about me. The only thing I am guilty of is signing a bad loan. Maybe you should look at the different contextual situations other people are in. You sound like a capitalist, republican, and can't see past your own privilege. Before you stick up for a predatory bank remember that you could be a victim of your own condescending attitude.

You made a promise to pay for the car when you got it, and obviously you did for awhile and then something changed in your life that made it difficult or impossible to pay, but how does that equate to them scamming you? You needed a car for work, school, errands, etc. and I'm willing to bet this isn't the first time you've had credit problems and you promised "this time" you would make the payments and the bank trusted you to do so, you signed something saying you would and would also be responsible for any fees, repo costs, etc. True, banks and the gov't are in bed with each other, but that doesn't give YOU the right to walk away from a car and expect nothing to happen! The $4000 is the difference between what you owe and what they were able to sell the car for at auction, who do you think should be responsible for it? This also tells me that you got the car at 100% financing and did not put any money down, or else you would not have this deficiency when you gave the car back.

Unprofessionalism? YOU are the one that promised to pay and are backing out of it, so YOU set the precedent of how things are going to go down, so if you YOU decide you are going to not fulfill your end of the contract, why should they? Much less, you are a non-payor and why should they be nice to you?