- Report: #452286
Complaint Review: Wells Fargo Auto Finance - Phoenix Arizona
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Wells Fargo Auto Finance
auto-loans.wellsfargo.com/ Phoenix, Arizona, U.S.A.
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Wells Fargo Auto Finance Waiting for vehicle title for 11 months and counting Phoenix Arizona
Wells Fargo Auto Finance is a scam! I made the final payment on my truck on June 2, 2008, and still have not recieved the title! Their customer service is terrible, and they are the most incompetent people I have ever done business with. I have called them repeatedly trying to get them to send me my title, and each time, they blame its' loss on a different entity. At one point, they even tried to charge me lost title fees, even though I have never had the title! Sometimes they refer me to the local DMV, and other times they promise to send it, but it never comes. I confirm my address every time I call to ensure that it is not being misdirected.
At this point, I desperately need to sell the vehicle. I have wasted scores of hours on the phone with them, to no avail, and the truck is useless to me without the title. I can not register and insure it, so I can not use it. I have to borrow my sister's car or take a bus to work because of this mess. It has been very frustrating, and I will never deal with these people again.
It is outrageous to have to wait a year for a title! It is costing me money every day that I don't have it. I don't know what to do!
Richard
Aurora, Colorado
U.S.A.
At this point, I desperately need to sell the vehicle. I have wasted scores of hours on the phone with them, to no avail, and the truck is useless to me without the title. I can not register and insure it, so I can not use it. I have to borrow my sister's car or take a bus to work because of this mess. It has been very frustrating, and I will never deal with these people again.
It is outrageous to have to wait a year for a title! It is costing me money every day that I don't have it. I don't know what to do!
Richard
Aurora, Colorado
U.S.A.
1 Updates & Rebuttals
Vr4spd
Johanessburg,Michigan,
U.S.A.
Having same issues..
#2Consumer Comment
Sun, June 21, 2009
I'm having the same issues, Repeated calls to WF yield the same answer. Its been months and we still have not received our title. Did your situation ever get resolved?
