- Report: #410118
Complaint Review: Wells Fargo Home Mortgage - Des Moines Iowa
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Wells Fargo Home Mortgage
PO Box 14411 Des Moines, 50306 Iowa, U.S.A.
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Wells Fargo Home Mortgage Denies help AND increases payment. Should We Contact Barney Frank? Des Moines Iowa
All the previous posts are identical to my situation with Wells. Due to the fact I must go to work shortly, I will spare you the depressing details. Suffice to say, this company is interested in one thing. Stealing your property!
I suspect with the new Obama administration, there is something in the works that will force Wells and others like them to help those of us facing forclosure. On CNBC (the financial channel) earlier today, Barney Frank, who is Chairman of ? committee that oversees the TARP money, spoke about the fact that banks and mortgage companies are not helping people facing forclosure and this committee is getting ready to do something about it.
After five months, numerous phone calls and faxes, the negotiator called me. Same story as others here. I had not sent proper info., not signed and dated, etc., etc. This was Tuesday of this week, 3 days ago. He wanted everything faxed by 3 PM. I sent it Wed. morning.
When he called Tues. morning, he said "I must get this finalized right away. I'll have an answer for you in a day."
Thursday, yesterday, he called. It was like getting hit with a club. I must come up with $400 by Jan. 23. Regular payment is $350 plus $19 late charge. I owe for Dec. and Jan. I just sent them $369 Dec. 1, for Nov. I am on a fixed rate of 8.65% for 12 years, with 8 yrs. left. Only owe 26K. They want $400 per month on the 23rd for 24 months. Then they will consider the back payments made and will revert back to $350.
That would be $1,200 extra when I am currently $740 in arrears. What a rip-off. I'm going to try to contact Barney Frank's office and suggest everyone her do the same. As well as your senators and congress people.
Just wanted to share my nightmare with others in the same situation.
Bonnie
Dayton, Ohio
U.S.A.
I suspect with the new Obama administration, there is something in the works that will force Wells and others like them to help those of us facing forclosure. On CNBC (the financial channel) earlier today, Barney Frank, who is Chairman of ? committee that oversees the TARP money, spoke about the fact that banks and mortgage companies are not helping people facing forclosure and this committee is getting ready to do something about it.
After five months, numerous phone calls and faxes, the negotiator called me. Same story as others here. I had not sent proper info., not signed and dated, etc., etc. This was Tuesday of this week, 3 days ago. He wanted everything faxed by 3 PM. I sent it Wed. morning.
When he called Tues. morning, he said "I must get this finalized right away. I'll have an answer for you in a day."
Thursday, yesterday, he called. It was like getting hit with a club. I must come up with $400 by Jan. 23. Regular payment is $350 plus $19 late charge. I owe for Dec. and Jan. I just sent them $369 Dec. 1, for Nov. I am on a fixed rate of 8.65% for 12 years, with 8 yrs. left. Only owe 26K. They want $400 per month on the 23rd for 24 months. Then they will consider the back payments made and will revert back to $350.
That would be $1,200 extra when I am currently $740 in arrears. What a rip-off. I'm going to try to contact Barney Frank's office and suggest everyone her do the same. As well as your senators and congress people.
Just wanted to share my nightmare with others in the same situation.
Bonnie
Dayton, Ohio
U.S.A.
2 Updates & Rebuttals
Kelly L. Hansen
Overland Park,Kansas,
U.S.A.
Wells Fargo Home Mortgage: Executive Office Contact Information!
#2Consumer Suggestion
Sat, January 10, 2009
READ THIS AND ACT FAST! Here is the best number (WFHM Executive Office) AND PERSON to call -- SHARON CECIL, Asst to the President and Vice President at Wells Fargo Home Mortgage has been actively resolving problems FAST!!! 515-324-3130 VIP's WHO'VE PROVEN THEY CARE: THEIR TITLES, E-MAILS, MAILING ADDRESS, PHONE Cara K. Heiden, CEO WELLS FARGO HOME MORTGAGE [email protected] Mary Coffin, Vice President WELLS FARGO HOME MORTGAGE [email protected] Sharon Cecil, Assistant to Both WELLS FARGO HOME MORTGAGE [email protected] Todd M. Boothroyd Senior Counsel, Real Estate Division [email protected] WELLS FARGO HOME MORTGAGE Executive Communications Office MAC X2302-02J 800 S Jordan Creek Pkwy West Des Moines, IA 50266 515-324-3130 WELLS FARGO HOME MORTGAGE MIGHT BE TURNING THINGS AROUND! I've been intent on sharing my negative experience with Wells Fargo Home Mortgage so I think it is important to encourage you with these positive e-mails I've received within the past weeks. It is my prayer these will make you smile, and renew your hope!! AND, help you resolve your issue with WFHM. I'd love to hear from you, anytime! God Bless each of you. Kelly
Bonnie
Dayton,Ohio,
U.S.A.
Clarification of date for Wells Fargo Home Mortgage Denies Help
#3Author of original report
Fri, January 09, 2009
I meant to write "I just sent them $369 Jan.1, for Nov. Payment". In err I wrote Dec.1, which is incorrect. Point being, eight days later they are demanding $400. Can hardly think straight. Sorry!
