- Report: #773003
Complaint Review: Wells Fargo - Internet
Reported By:
Doug -
Morrison, Colorado, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Wells Fargo
Internet, United States of America
Phone:
800-869-3557
Web:
https://www.wellsfargo.com/
Categories:
Business Rating:
(0)
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Wells Fargo Comptroller of the Currency fradulent representation, unethical practices, Internet
Here is how my investments were handled with Wells Fargo, and then followed up on with the Comptroller of the Currency - Administrator of National Banks
It started in 2009 in a meeting with my IRA advisor Khankeo Campbell:
In my meeting Ms. Campbell noted that she wanted to move my accounts to different investments. Her reasoning was that this would make it easier for her to track all of the accounts she handled, as she wanted all her clients invested in the same funds. This was regardless of how the funds were performing. My accounts were doing very well at the time and I specifically told her that my account was doing fine and I did not want them moved.
She moved my accounts anyway (PRIOR TO THE QUARTERLY REPORT) not even knowing how they were performing
She moved them against my explicit instructions not to
I went to my branch and talked to another investor Bryan White.
I requested that he move my accounts away from Ms. Campbell
I gave Mr. White my card and requested that he contact me
Mr. White never bothered to move my accounts or to get back in touch with me.
I pulled all my accounts with Wells Fargo and filed a complaint with the Comptroller of the Currency Administrator of National Banks.
The complaint only showed being processed.
I received a call from Wells Fargo verifying my complaint. The answer from the Wells Fargo representative was that K Campbell really had no controll over my account and that her representing Wells Fargo was just a nicety. This answer was a moot point as Ms. Campbell did not present her this way nor do any of their investment bankers.
Early 2010 I found out that my complaint at the Comptroller was closed without any notification or reason. I wrote a letter wondering what had happened and received a letter on August 29th from D. Chandler which stated, "In additional correspondence from the bank to us, their previous response remained unchanged"
This was a surprise as I never received a response!
Then it goes on to say, "We cannot engage in extensive correspondence after we have made a final determination in a particular case"
Well some correspondence would have been nice to start with... now it seems as if I am told not to bother them!
This is how your IRA will be treated by Wells Fargo an the Comptroller of the US!
Beware.
It started in 2009 in a meeting with my IRA advisor Khankeo Campbell:
In my meeting Ms. Campbell noted that she wanted to move my accounts to different investments. Her reasoning was that this would make it easier for her to track all of the accounts she handled, as she wanted all her clients invested in the same funds. This was regardless of how the funds were performing. My accounts were doing very well at the time and I specifically told her that my account was doing fine and I did not want them moved.
She moved my accounts anyway (PRIOR TO THE QUARTERLY REPORT) not even knowing how they were performing
She moved them against my explicit instructions not to
I went to my branch and talked to another investor Bryan White.
I requested that he move my accounts away from Ms. Campbell
I gave Mr. White my card and requested that he contact me
Mr. White never bothered to move my accounts or to get back in touch with me.
I pulled all my accounts with Wells Fargo and filed a complaint with the Comptroller of the Currency Administrator of National Banks.
The complaint only showed being processed.
I received a call from Wells Fargo verifying my complaint. The answer from the Wells Fargo representative was that K Campbell really had no controll over my account and that her representing Wells Fargo was just a nicety. This answer was a moot point as Ms. Campbell did not present her this way nor do any of their investment bankers.
Early 2010 I found out that my complaint at the Comptroller was closed without any notification or reason. I wrote a letter wondering what had happened and received a letter on August 29th from D. Chandler which stated, "In additional correspondence from the bank to us, their previous response remained unchanged"
This was a surprise as I never received a response!
Then it goes on to say, "We cannot engage in extensive correspondence after we have made a final determination in a particular case"
Well some correspondence would have been nice to start with... now it seems as if I am told not to bother them!
This is how your IRA will be treated by Wells Fargo an the Comptroller of the US!
Beware.
