I ordered flowers on Saturday June 14th to be delivered on Saturday for Fathers DAy. I paid the express fee for a 4 hour delivery. Here it is 28 hours later on Sunday, Fathers Day and no flowers have been delivered to my Dad. After many many attempts I got a human to speak with. I wanted to cancel my order since nothing was deliverd and the rep said they can cancel and refund my payment less the handling fees. I said what fee's, nothing was handled because nothing was delivered. They must keep a fee to pay their staff st the customer service department to handle all the complaints! This company is a total scam. The customer service is non existant. I should have stayed with 1xxxxxxxxx. (((REDACTED)))
Irene Amsterdam, Mo.