I purchased a battery which was incorrectly advertised on the website of West Coast Power as being a replacement for battery model EV12. This is not true as the battery I received was a 6-cell battery, not a 12-cell as the EV12 is.
I returned the item, and not only did they decline to pay for shipping, but they had the balls to charge me a 15% "restocking" fee! This despite their claim of "Full Money Back" on their webpage.
After I advised them of the error in advertising, they still were selling it as a replacement 30 days afterwards. After that much time is is not an inadvertent mistake but false, deceptive and misleading advertising