- Report: #495702
Complaint Review: Western Dental - Los Angeles California
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Western Dental
6260 Santa Monica Blvd Los Angeles, California, United States of America
Phone:
3234655840
Web:
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Western Dental Why would I pay you again for a balance that was ZERO??? Los Angeles, California
Ok so here is the rundown on what these people are trying to do to me. So about 5 months back I went to a Western Dental office in Los Angeles due to the fact that I needed a tooth pulled and was in excessive pain. I went down to a local office and had the tooth removed as well as got talked into having a "Deep Cleaning" done to my mouth as well. (I hadn't been to the dentist in years and felt that I could probably use it) So the dentist proceeded in cleaning one side of my mouth and I was to come back in a week or so and have the other side done to complete the cleaning. After getting home and speaking to a friend of mine who happened to be a dentist I was told that me going there and having work done was the worst thing that I could have done.....which I soon found out. I explained to him about the charges for the various procedures that they did, and come to find out. Not only did they charge me a ridiculous amount of money that day, my remaining balance was 3 times higher than the normal rates for the work. So obviously I was furious and immediately called them and cancelled the rest of my appointments and told them that I was going to have the work done elsewhere and to just give me my balance total and I would take care of that. (Here is where it gets interesting!)
So after they played with some numbers, mind you I have the contract that they gave me in hand with totals on it, she gives me a total and it was a little higher than what was on my contract. And with me just being over the whole situation I said cool and began to make my monthly payments on that amount. So as the months go on and I COMPLETED my payments, I received a BILLING STATEMENT FROM THEIR OFFICE IN ORANGE which said my remaining balance was 0 after my last payment, so naturally I assumed I was done with them and everything was paid off. (I mean that is usually how it works with every other company in the world) And then 2 months later almost to the day I get a phone call saying that my account is past due and I still owe them more money. And then a few days later they try to send me another billing statement with different amounts on it from the last statement that I received showing my ZERO BALANCE. NOW I'M PISSED, I get calls daily from them now and I really can care less, I'm not giving them another dime and then every time that I have called to get to the bottom of it, I spoke to different people in various offices I got 5 different amounts for what I owe, these people are SCAMMERS and I strongly do not recommend anyone going to them for ANY REASON and becoming a victim of crap service and over charging of their customers, this company should really be put out of business and the owners thrown in jail.
