- Report: #937294
Complaint Review: Western Union - Internet Internet
Reported By:
Tim -
Woodland Hills, California, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Western Union
Internet, Internet, United States of America
Phone:
Web:
Westernunion.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Western Union Refused Service forever. I sent money to friends and family . They saids I was conducting " Bank Fraud " and acting under guidlines of " Homeland Security " Terminated my Account and Alerted " Homelan , Internet
I have been a faithful customer of Western Union for over 10 years . I have sent money to friends and family members during this time. I recently tried to send $ 500 to my girlfriend in Romania . I was refused because Western Union said I had a history of suspicious transactions to several different people and by the rules of " Homeland Security " I was considered conducting " Bank Fraud " and had to submit to Questioning by a security person at Western Union to evaluate my Account and asked personal banking information about my accounts,Where I got the money from ?, how much money do you make each year?,What did you pay on Taxes ?, How many Bank accounts do you have ?who I was sending Money to?, the purpose of sending money? , after their evaluation they said I was conducting Bank Fraud and violating banking rules according to Homeland Security and I was being Flagged for Fraud and will never be able to use Western Union again.. I never did anything wrong and have always played by the rules.. They told me there were several suspicious transactions and they had to forward this information to " Homeland Security" .. They would not answer any of my questions I had.. and they would not tell me why the transactions looked suspicious or give me transaction MTC numbers of the suspicious transaction and who they were to and I would have to request in writing about these transactions and it was to their discretion if they answered my Inquiries... Now I can't send money to my Family except through Money Gram and when I did recently the same problems and the transaction was very tough to get through.. I'm upset because I have an International Family and it's hard to take care of them in case of an Emergency.. Thank You Western Union and Home Land Security for treating me like a Criminal ..
