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  • Report:  #337278

Complaint Review: Westlake Financial Services - Los Angeles California

Reported By:
- moreno valley, California,
Submitted:
Updated:

Westlake Financial Services
4751 Wilshire Blvd. Suite 100 Los Angeles, 90010 California, U.S.A.
Phone:
888-211-601
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
It does not make a difference to these people if you paid your payment on time or not! They call my work, cell phone, family, friends and harass, harass, and harass more. They called talk to my boss and harass her, but what they didn't know at the time, is the company I work for record phone conversations, they got this company on tape harassing my boss and co workers and me...my work wants to seek legal rep. This company, is the worst. I receive a letter every week from this company to pay my payment even when my payments are on time. The threats are unbelievable!!! This car is not worth the harassment I have been though with them, and the way they figure I will be paying for another 13 months when it's to be paid off sometime this year. The only comfort I have, is that the company I work for, will follow though will legal consequences.

Anonymous

moreno valley, California

U.S.A.


2 Updates & Rebuttals

Mikeoftrona

Trona,
California,
U.S.A.
BBB

#2Consumer Comment

Fri, June 06, 2008

Turn them into the Better Business Bureau I did the more the better.


Robert

Buffalo,
New York,
U.S.A.
Your company should seek corporate counsel and have a chat with you.

#3Consumer Suggestion

Thu, June 05, 2008

""but what they didn't know at the time, is the company I work for record phone conversations, they got this company on tape harassing my boss and co workers and me...my work wants to seek legal rep."" IF this is true, your company could be in big trouble. California state statutes REQUIRE that ALL PARTIES to a telephone conversation CONSENT to the call being recorded. IF your company really records all calls, then they are required to inform the calling party of this beforehand, and permit the calling party to OPT-OUT of the telephone call without their participation being recorded, not after the fact. Further California statutes allow for CRIMINAL and CIVIL remedies against those individuals or companies that violate these statutes. Your company had better check with a competent attorney. ""The only comfort I have, is that the company I work for, will follow though will legal consequences."" Then you have no comfort at all. IF your report is true and Westlake did NOT know that the call was being recorded, then the only "legal consequences" are going to be against the company you work for. Further, California provides for ADDITIONAL criminal charges and civil remedies when these illegal recordings are made public. Also, these illegal recordings will be INADMISSIBLE in any judicial proceedings you or your company initiate against Westlake Financial. Any "legal consequences" are most likely to be your company successfully sued and/or fined for violating California statutes. One question for you. Does management of the company you work for know that you are posting on the internet that your company ILLEGALLY records incoming telephone calls?

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