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  • Report:  #1375543

Complaint Review: WESTON TOYOTA DEALERSHIP - Florida

Reported By:
mr.foodcritic - Fort Lauderdale, Florida, USA
Submitted:
Updated:

WESTON TOYOTA DEALERSHIP
Florida, USA
Phone:
(954) 659-1888
Web:
http://shop.autonationtoyotaweston.com
Categories:
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 I dealt with one of the representative there at Weston Toyota by the name of Jonathan Vargas. I have told him my recent computer issue with my brand new warranty covered Toyota vehicle, and he said that it was NOT covered under the warranty. He proceeds to charge or advice me that it'll cost me $109.00 for the part and NOT including the labor. I called Toyota's customer support direct line and spoke to a rep that won't even give me his last name. I told him my issue with the dealer, he placed me on hold, he contacts the rep. Mr. Vargas, and Mr. Vargas denies everything. Honestly, he costed me time and money.

Now I have to take another day-off and leave my car in their hands - which I do Not trust at this moment. This is some of the issues I face everyday here in South Florida. I'm sure Mr. Vargas is a nice man and after all he is just an employee there with someone in higher rank than him that is supervising him and or telling him what to do and say. I don't know who to believe or who to trust anymore. And I don't mean to sound racest, I am an American Citizen, my father was a veteran. It's obvious Mr. Vargas is a foreigner, and if I don't get my car fixed and if there's anything else intentionally happens to my vehicle under Toyota's care or from any of the reps, I will take it higher, and someone may get Deported in the process!



3 Updates & Rebuttals

You LACK understanding!

#2Author of original report

Sun, June 04, 2017

 You're an idiot if you don't get it. Sympathy? It's more like FRAUD on your part if you have any affiliation with this scheme of this dealership. Millions of people are being scammed of their money due to these types of scams. Dealerships and auto shops alike tend to commit scams on law abiding citizens of their hard earned money every single day! Now we're dealing with illegal immigrants who are hired by these dealerships / auto shops who are committing these type of crimes! If by any chance this ever happens to me again, someone is getting deported!


sympathy? far from it

#3Author of original report

Sun, June 04, 2017

 I'm assuming JIM that you are some how affiliated with Weston Toyota in Weston Florida. Crooks are the last thing we need in car dealerships who take advantage of good law biding citizens. You rob us of our money with your deceiptfulness. Criminals will pay for their crime, and if you're illegal here in the U.S., you'll be quickly deported.


Jim

USA
What's The Whole Story?

#4Consumer Comment

Fri, May 26, 2017

 First off...being a citizen or your father being a Veteran have ABSOLUTELY NOTHING to do with this matter so don't try to use those things as some sort of sympathy card smoke screen! What isn't clear in your report is what was the end result? If they recanted their position and the repair is covered by the warranty, what's the big deal? You don't need to have THAT Toyota dealer fix it. Go to another Toyota store!

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