My wife and I took a cruise in Canada, along the St. Lawrence, in the beginning of June, 2019. Part of W.I.N. program is that you pay for the trip upfront and then they (within a 90 day period) send you back the discount or rebate for being a member of their club. Our discount for this trip was $170.00.
As of this date 10/6/19, we have not received this money. I have called and left numerous messages with no return call. I have talked with other agents in other departments and all they do is pass the buck. All I get it's the other's dept. responsibility talk with them. So all I get is this back and forth with no results. I have even emailed them and no results.
Thanks for whatever you can do.