- Report: #1394214
Complaint Review: Wholesale Motorsports - Internet
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Author Confirmed
Why?
Wholesale Motorsports
Internet, USA
Phone:
888-352-0650
Web:
Www.wsmbrighton.com
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Wholesale Motorsports Sold us a junk "brand new" atv & charged a 25% fee when we returned it Brighton MI
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WARNING, Do Not Buy Here!!! Friday, August 4, 2017, we rented a trailer and drove 94 miles one way to buy a BRAND NEW Coolster 3150 DX-2 150cc Full Automatic ATV for $1411.10 cash. We got it home and Saturday it didn't even run a half hour and then wouldn't start. Also, the way the kickstart was installed made it unusable as it rubbed against the plastic. Not only were we upset, but we had very disappointed kids. We had to rent a trailer again to return it on Monday. They said it needed a new battery and work done on the carburetor. Tried telling me that these machines need to have carb work done to them...I didn't hesitate to tell them when they are brand new they don't!
They tried talking us into letting them fix it several times, but you shouldn't have to repair a brand new machine! If it has issues the first day having it, I expect issues to increase as it's actually used. They also refused to let us speak to the manager. We drove a total of 376 miles and paid around $55 for trailer rental. Upon returning, we were only able to get refunded $1058.32 because of their 25% restocking fee! They refused to refund us the full amount or even give us anything for the miles we had to drive or the trailer rental fees. I would avoid buying anything from this company! Oh, the paperwork was placed right back in the bin with the other new ones, so it will probably get repaired and sold as new to another customer.
