Complaint Review: Wholesale-portal - Internet

Wholesale-Portal has been online since 2006. If Wholesale-Portal were "scamming" or "ripping off" our clients we would hardly still be in business today. No matter how big or how small a company is, there will always be at least one person or a small minority of people who will not be satisfied.

Over these 6 years Wholesale-Portal has evolved and we strive to make it better by implementing monthly updates, and we will continue to do so for many years to come. RipOffReport is where such dis-satisfied clients come to "bash" the company they had an issue with. Therefore, please feel free to read impartial reviews from an actual review site: http://www.imreportcard.com/services/wholesale-portal.

We aim to make Wholesale-Portal the best service possible, though we cannot update an entire system due to one request from one member. However, upon receiving constructive feedback and  requests from more than one person will always be taken into consideration and added to our monthly updates checklist.

Head of Support

Funny how after complaints things get changed and fixed. Since my complaint their whole sales page has been changed and so has their website information, They now try to upsell you to an expensive paid version. I would really like an impartial reviewer to join and check all the wholesale sited to see how many actually are dead links. Oh, they may remove them before that happens. If they are now compatible with Firefox, it is only through my complaint that they fixed it, If it is fixed as I have not confirmed this. Too bad they did not deal with my questions and concerns when I first contacted them and we would not be going through this. As I said earlier, it is not the money or the refund policy as the money will not bankrupt me, but it seems like it will bankrupt them they way they deal with it. It is the lies I received when questions were asked and the problems with many areas of their site.

As I said before, be very careful in dealing with these people and do so at your own risk. They are very questionable in their ethics.

This client has made quite a number of false accusations.

Firstly, our support system is functioning perfectly fine. We were simply unaware that it still read on just ONE of our support pages, that support will be temporarily offline for a period of one week, in March 2009, for customer service training and support.

Feel free to contact us via email, ticket support and skype, as clearly shown on our home page and support page: www.wholesale-portal.com/contactus.html

Secondly, our web site is fully compatible with FireFox.

Thirdly, our wholesale directory is loaded with 20 new wholesalers and dropshippers every single month. You can easily verify this simply by joining our newsletter, as we do provide these wholesalers free of charge, on a monthly basis to our readers.

Forthly, we have responded to all of the clients queries.

We do not hide our 14-Day 50% Refund Policy. Our Refund Policy and Terms & Conditions, can be accessed via every page on our site. Furthermore, it does not state anywhere on our site that we offer a full/100% money back guarantee. Below our 14 Day guarantee seal it also clearly states, "Terms & Conditions Apply."

We are not responsible for the clients failure to read our Terms and Conditions and Refund Policy.

We welcome and encourage anyone who wishes to verify all of the above by contacting us at www.wholesale-portal.com/TicketSupport. We will provide you with a fully functioning free trial account, and you will be able to make your own opinion and views.

Many thanks,
Karen

Head of Support