- Report: #594956
Complaint Review: William E. Miller - LaFayette Georgia
Reported By:
screwed -
Springboro, Ohio, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
William E. Miller
110 Groce Rd. LaFayette, 30728 Georgia, United States of America
Phone:
706-764-5049
Web:
microwavedisplay.com
Categories:
Business Rating:
(0)
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William E. Miller MicrowaveDisplay.com, [email protected] Will not return my microwave part. LaFayette, Georgia
I sent Mr. Miller a Sharp microwave display board for repair after seeing his ad on the internet. For $39.95 he says he will repair the board and provide a 1 year warranty.
A few weeks after I sent off the board to Mr. Miller, it was returned and worked for about a month and then failed; missing display segments, the original problem.
I emailed him that the board had failed and he promptly responded to return the part for Rework. I sent the board back to him about 6 weeks ago requesting the repair.
I have emailed him requesting status of the repair and when the display will be returned. He has not responded. I have called him and left messages, but he will return the calls. I have requested that the board be returned even if not repaired. Still no response.
Clearly, this guy is not interested in providing customer service. I've spent $40.00 for the repair and $20.00 for shipping. Now I need another display board if I can find one.
Mr. Miller is at best an extremely poor business operator or at worse a thief and a liar.
1 Updates & Rebuttals
screwed
Springboro,Ohio,
United States of America
Received board
#2Author of original report
Sat, April 24, 2010
Two days ago Mr.Miller emailed me stating that the board had been repaired and shipped. Later that day I received an email from the USPS with a tracking number. So far so good.
Today I received the board and installed it in my microwave. Appears to work as it should.
I feel lucky that this guy returned the part. Mr. Miller may have had problems with his recent move. He made his problem my problem. All of the grief and aggravation I experienced could have been eliminated by simply responding to one of my emails or phone calls.
He may not be a thief, but he certainly has a lot to learn about customer service.
I will NEVER use his service again.
