- Report: #721132
Complaint Review: William E. Miller - LaFayette Georgia
Reported By:
Average Joe -
Del Rio, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
William E. Miller
110 Groce Rd. LaFayette, 30728 Georgia, United States of America
Phone:
706-764-5049
Web:
http://031d26d.namesecurehost.com/mwd/index.htm
Categories:
Business Rating:
(0)
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William E. Miller Sent him Microwave part and $39.95 for repair, nothing returned, not even emails to him. LaFayette, Georgia
I had a fairly unused microwave (Sharp Model R-530 EW) that had a faulty display. Found William E. Miller on an internet search. On his website, he claims to be able to repair the mircowave display for $39.95 and give directions on how to take it apart. Microwave part was shipped along with a check for $39.95 on 11/8/2011. The check was cashed on 11/18/2011, so I know he received the part.
Website claims 2-3 week turnaround on repairs, it's now been six months and still no part. I've tried calling but only get an answering machine. I sent several emails and only got one response from Mr. Miller saying he's look into it, haven't heard from him since and he refuses to answer anymore emails.
Although the display was hard to see, it at least worked, now it doesn't thanks to Mr. Miller. Any company that treats it's customers like William E. Miller has no business being in business! I wished I looked around before I sent the part because he's ripping off a lot of people.
Website claims 2-3 week turnaround on repairs, it's now been six months and still no part. I've tried calling but only get an answering machine. I sent several emails and only got one response from Mr. Miller saying he's look into it, haven't heard from him since and he refuses to answer anymore emails.
Although the display was hard to see, it at least worked, now it doesn't thanks to Mr. Miller. Any company that treats it's customers like William E. Miller has no business being in business! I wished I looked around before I sent the part because he's ripping off a lot of people.
1 Updates & Rebuttals
Average Joe
Del Rio,Texas,
United States of America
Part Returned and Repaired
#2Author of original report
Fri, May 06, 2011
After Filing this and a report with the Better Business Bureau, Mr Miller promptly emailed me saying he would look into it. The next day I got an email saying it was fixed and shipped with a tracking number. I have received the part and reinstalled it. Works fine, I'm happy with the repair. 5/6/2011
