- Report: #575740
Complaint Review: Wilmington Auto Center - Wilmington Ohio
Reported By:
Bill -
Dayton, Ohio, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Wilmington Auto Center
180 East Main Street Wilmington, Ohio, United States of America
Phone:
(937) 382-8882?
Web:
www.wilmingtonautocenter.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Wilmington Auto Center Lost or Stolen Drivers license Wilmington , Ohio
I drove from Dayton OH in a rental car to Wilmington Auto Center
to look at a Kia. It was a Saturday at 4:50pm. Keith asked for my
drivers license and then gave me the key. I returned ten minutes later
and gave Keith the keys. I forgot to ask for my license and Keith
"forgot" to return it. I didn't discover this until I returned home (an
hour from Wilmington). I called and left a message
with my address and I sent an email with my address in order for the
them to return my drivers license. On Monday, I spoke with them on the
phone and they said they would mail it. As of five days later, the
license has not been returned.
I suspect foul play. Was the license stolen by an employee for illegal purposes? I cannot know. I called the Wilmington Police Department to report this issue. They visited Wilmington Auto Center and they manager claims he "mailed it." Somebody, somewhere has my drivers license and is likely using it for fraudulent purposes due to Wilmington Auto's malfeasance. It is most peculiar that given Wilmington's economy is struggling, an attempt to bring new business to the area is met with poor customer treatment. Stay away from Wilmington Auto Center. Apparently, taking the customer's driver's license and "forgetting" to return is an old dealer trick to force customer to return and start the conversation again. Do you want to buy a car from "old school scam artists?"
I suspect foul play. Was the license stolen by an employee for illegal purposes? I cannot know. I called the Wilmington Police Department to report this issue. They visited Wilmington Auto Center and they manager claims he "mailed it." Somebody, somewhere has my drivers license and is likely using it for fraudulent purposes due to Wilmington Auto's malfeasance. It is most peculiar that given Wilmington's economy is struggling, an attempt to bring new business to the area is met with poor customer treatment. Stay away from Wilmington Auto Center. Apparently, taking the customer's driver's license and "forgetting" to return is an old dealer trick to force customer to return and start the conversation again. Do you want to buy a car from "old school scam artists?"
2 Updates & Rebuttals
Bill
United States of AmericaManager from Wilmington Auto called today
#2Author of original report
Tue, March 02, 2010
I spoke with manager of Wilmington Auto Center today. He insisted that he did send the license as promised. He has asked me to reconsider the possibility that the postal service has lost the license rather than the possibility of it being stolen. I do accept that the postal service does lose mail. The manager expressed regret about failing to send the license certified me. he did offer but I declined because the post office is not on the bus line and I don't have a car. I should have requested it mailed fedex. Finally, the manager wished to assure me that this is only the second time this has ever happened and he does not "hold the license to force customer return." I have chosen to take him at his word. In an act of goodwill, the manager indicated that he would reimburse the modest cost of replacing my drivers license which I acknowledged as gracious. Although I wouldn't purchase from Wilmington Auto Center, I don't believe a malicious intent barring other evidence.
Bubba Lee
REd Deer,Alberta,
Canada
I love people
#3General Comment
Mon, March 01, 2010
I love people that assume foul play when stupidity and neglegence is much more likely.
I look and feel much more enthusiastic and cheerful in comparison.
