- Report: #580075
Complaint Review: Window Concepts Of Minnesota - Eagan Minnesota
Reported By:
Dan B -
Brooklyn Park, Minnesota, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Window Concepts Of Minnesota
990 Lone Oak Rd / Suite 114 Eagan, 55121 Minnesota, United States of America
Phone:
8887121733
Web:
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Window Concepts Of Minnesota Greg Ramel Window Concepts Never Honored Contract And Never Finished Job, They Installed Front Doors(s) Upon My Home Different Then Ordered. And Upon Inspection Of Door, It Was Lacking "Peephole" As Specifically Eagan, Minnesota
I Had Been Contacted By Window Concepts Of Minnesota, As I Was Seeking A Reputable And Quality Door/Window Contractor Via Service Magic. I Had Met With-
A Representative Of The Company, In Which I Had Ordered A New Front Door And- Storm Door, In Which About 6 Weeks Later, I Had Not Heard From Window Concepts-
So I Had Contacted Them And As Such, The Sales Representative Had To Arrive-Back At My Home Once Again On A Saturday On His Way To His Cabin, In Which To-Re-Order The Door, As The Original Door Ordered By Myself And Accepted By-Window Concepts Had Not Been Ordered From The Manufacture As Of Yet!
I Believe When The Sales Representative Had Written Up The Second Door Ordered-He Had Somehow Made Errors On The Re-Order In Which Is A Direct Result In The-Signifigance Of This Whole Matter, As The Door Had Arrived Nearly A Month After-The Sales Representative Was Out To My Residence To Re-Order Door For The-
Second Time, As The Door Was Installed And Due To Myself Being Handicapped In A Wheelchair, My Mobility Sucks, And If I Had Been More Moble, I Would Have-Probably Noticed That It Was The Wrong Door I Had Ordered Prior To Installation.
Anyway, I Had Inspected The Door Installation Once I Had Made My Way To The-Door Installed, And Had Noticed The Absence Of A Peephole And Wrong Door-Hardware I Had Originally Ordered Nearly 3 Months Prior To Installation, As I Had-Explained The Problem To The Installer, He Took It Upon Himself To Run To The-Nearest Hardware Store To Purchase A Cheap Aftermarket Peephole, In Which To-Install In The New Front Door! Upon Noticing Such Effort He Was About To Make-As To Drill A Hole In My Incorrect Newly Installed Front Door, I Had Stopped Him-Prior To Drilling A Hole And Expressed My Concerns Of Doing So, As I Had Explained-To Him, He Spoke Very Little English, Such Action Would Void The Manufacturers-Warrenty! He Abruptly Left My Residence Upset Making Negative Verbal Comments! I Had Attempted To Contact Window Concepts Via Registered Mail, As Advised By-My Company Legal Staff, In Which To Resolve The Issue Twice Without Reply-From Window Concepts. I Had Contacted The Original Manufacture Of The Door(s) And As I Was Advised Upon The Warrenty Being Voided By The Manufacture Of The- Door (s) If I Allowed The Installer To Continue With The Drilling And Installation-Of An Aftermarket Peephole, As This Was Simply An Obvious Effort To Take-Advantage Of The Situation And My Handicap By Window Concepts.
