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  • Report:  #800401

Complaint Review: Window Solutions Inc - Internet

Reported By:
frank1 - fort lauderdale, Florida, United States of America
Submitted:
Updated:

Window Solutions Inc
Internet, United States of America
Phone:
Web:
www.windowsolutions4u.com
Tell us has your experience with this business or person been good? What's this?
My mother and stepfather recently put a $2,000 deposit on window installation for their condominium in Clearwater, Florida. One week later they received a letter in the mail stating the company is out of business in the Tampa area.

Windows Solution Inc. still operates in Fort Lauderdale at 610 NW 7th Avenue, Fort Lauderdale, FL 33311, phone number (954) 759-9100. I went in person to

Windows Solutions, Inc in Fort Lauderdale, aka Broward Glass, to address the issue. They have advised me that they have no affiliation with the store in Tampa. However, they have been receiving numerous calls from the Tampa area clients, whom of which, had the same thing happen to them. The office in Broward had given me the name of the owner in Tampa, Ms. Paula Altare at 3764 Darston St, Palm Harbor, FL 727 423-5924. When Ms. Altare was contacted by my parents, she "passed the buck" and claims she has no affiliation with those that took my parents' money. This company advertises that they are the same company and I have included their web advertisement as proof. They are refusing to take
responsibility and will not assist my parents in anyway. Apparently, they have done this to many people in the Tampa-Clearwater area, as indicated by the police officer that took my mother's report, and may be doing it to unsuspecting
victims in Fort Lauderdale. Please investigate this case and help my parents get their $2,000 back or to.

Frank

Fort Lauderdale, FL



1 Updates & Rebuttals

Donna

Tarpon Springs,
Florida,
United States of America
Information about Window Solutions

#2UPDATE EX-employee responds

Wed, February 01, 2012

I was a telemarketer for Window Solutions Tampa Bayfor 16 months..I saw this company go from good to bad..I was let go as was many right before they shut the doors..we cannot get our w2s to file our taxes...

to the Lady whose parents were ripped off I am so sorry this happened..I was always honest to customers and did not know they were gonna shut down like they did..they were a good company and I dont understand why they are doing what they are doing... Paula Tepper Altare is related to Brian Tepper of the Ft Lauderdale office they are cousins I do believe... so they are linked.. we called the Ft Lauderdale office and was given no help by Nicole..today when I tried to call I am getting a disconnected message...

in the Tampa Bay area we did the calling for both the Tampa Bay area and the Ft Lauderdale offices... Brian Tepper flew in frequently to converse with Paula Altare.. Ms Altares own stepson walked out of the office shortly before I was let go..and also her own sister according to rumor was let go....

I hope this info helps your parents and anyone else who was hurt by this company...

this info is true and as I saw and heard.....

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