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  • Report:  #1241339

Complaint Review: Windsor University School of Medicine TRUSTED Business | Ripoff Report Verified™ …businesses students can trust. Windsor University continues to stand out its affordability and an academic environment designed to welcome international students of diverse cultures. Windsor successfully achieved and maintained this multicultural environment for more than a decade. Founded in 1998 on the island of St. Kitts Windsor University School of Medicine provides broad medical education. - Cayon Other

Reported By:
Intern101 - olney, Maryland, USA
Submitted:
Updated:

Windsor University School of Medicine TRUSTED Business | Ripoff Report Verified™ …businesses students can trust. Windsor University continues to stand out its affordability and an academic environment designed to welcome international students of diverse cultures. Windsor successfully achieved and maintained this multicultural environment for more than a decade. Founded in 1998 on the island of St. Kitts Windsor University School of Medicine provides broad medical education.
Brightons State Cayon, Other, Saint Kitts and Nevis
Phone:
1-869-466-1220
Web:
http://www.windsormed.org/
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Ripoff Report Verified™ REVIEW

EDitor's UPDATE: Positive rating and recognition has been given to Windsor University School of Medicine for its full commitment to quality customer service.

Ripoff Report's discussions with Windsor University School of Medicine have uncovered an ongoing dedication by the company to total client satisfaction. This means that clients can expect that the company will work towards finding a mutually satisfactory resolution to any concerns. Windsor University School of Medicine listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and become more efficient as a company in the services offered and the support for those services.

Welcome to Windsor University School of Medicine on the island of St. Kitts. We pride ourselves on our innovative approach, combining in-class instruction with our dedicated faculty with ample opportunities for hands-on learning both on and off campus.

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Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

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The information provided in this report below is based on comments made by Dr. Qazi & Dr. Sandeep during an onsite inspection held by a third-party verification company with no biases towards Windsor University School of Medicine.

Windsor University School of Medicine is a medical school on the island of San Kitts. Students have the option of completing their studies in the United States, San Kitts, or Jamaica. They do not offer online courses.

Leads for Windsor University School of Medicine are primarily obtained through their marketing team. This team targets college graduate in the United States and Canada. In order to be a part of the school future students must fill out an admissions form. Dr. Sandeep expressed the process once a student has been admitted to their school, "Once the admission happens, they go into the classes. Completing the basic sciences, then passing the US MLE examination, then doing the clinical rotations, then they graduate and get into residency. I primarily deal with clinical students in their 3rd and 4th years. People who are in the transition phases between basic science and clinical. Since we have established MBME conference in basic science and examination, they have to get a certain percentage on that before we let them take step one on that exam. At that point in time, people run into issues of not being able to meet the requirement, so they need more time. During that time, we guide them what they need to do so they can meet the basic percentage of 65% before we even let them sign up for step 1 exam."

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CUSTOMER CARE & COMPLAINT RESOLUTION – WINDSOR UNIVERSITY SCHOOL OF MEDICINE

During the on-site interview, Dr. Qazi and Dr. Sandeep were asked to describe a situation where a student was not satisfied with the level of service they received. Dr. Qazi expressed that their most common express for concern arises when students are dealing with issues outside of their realm of control. This extends to personal reasons, financial reasons, a death in the family, or personal health. Dr. Qazi expressed that when situations like this arise they take the students requests into consideration, " a student, for example, is asking for more than 6 months to write the USMLE exam. This student would normally speak with Dr. Sandeep...they would email him and ask for a letter explaining why they need the extension. That letter would give the reason as to why they need the extension...If need be Dr. Sandeep can ask for further information, if the student says they are sick, we would ask for the Doctors Note. Therefore, instead of 6 months, we can give them 9 months."

When asked to comment on complaints posted on Ripoff Report's website Dr. Qazi and Dr. Sandeep address each comment stated that they believe them to be false. Dr. Qazi offered the following certifications and accreditations: World Health Organization, Education Commission For Foreign Medical Graduates, Medical Council of Canada.

When asked what type of changes they have made to honor their commitment to making things right with the consumer per the request of Ripoff Report, Dr. Sandeep stated, "We have a new Academic Dean since Jan 2016. He has been very pivotal in organizing and creating different committees for the university. Making sure all the faculty need are met and student organizations are addressed properly. Under the new Dean, we are definitely moving in the right direction."

Windsor University School of Medicine is proud to be a part of Ripoff Reports Corporate Advocacy Business Remediation and Customer Satisfaction Program, "We went through all the articles on Ripoff Report, about 99% of it is just allegations. If a student has a legitimate complaint, our doors are always open. If a student has a complaint on the island, they email the student affairs and they deal with it right away. If a clinical student has an issue, they email Dr. Sandeep and he takes care of it. We do have a mechanism in place to take care of any complaints. We are always looking to improve."

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WINDSOR UNIVERSITY SCHOOL OF MEDICINE – STATEMENT FROM DR. GUPTA

" Our mission is to prepare highly dedicated, compassionate, and competent students to become effective, socially responsible, successful resident applicants in order to practice medicine in their country of origin.

Over the past years, our faculty has worked with various student committees to update and improve our instruction. A continuous focus on change can be linked to the trends in medicine such as new technology, new research and the changing health care needs of our society.

Students must be prepared to deal with all the competing forces of a rapidly changing health care system, and demonstrate the qualities of professionalism during medical school and throughout their careers. It must be clear that we are committed to the best outcome for the patient. Each student must be constantly on guard to protect, defend, and be an advocate for patients. To accomplish this you must be diligent in your studies to acquire and extend your medical knowledge.

Our best wishes, Dr. Brijinder K. Gupta

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STATED IMPROVEMENTS FROM WINDSOR UNIVERSITY SCHOOL OF MEDICINE

Windsor University School of Medicine recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Ripoff Report's review, Windsor University School of Medicine has made organizational changes allowing its clients and employees a more streamlined approach to problem resolution and a commitment to a great client experience.

In summary, after our review, which included discussions with the university staff, Ripoff Report is convinced that Windsor University School of Medicine is committed to quality delivery of services resulting in total client satisfaction.

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How does a business get Ripoff Report Verified™

The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of. They have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.

Ripoff Report has determined that Windsor University School of Medicine meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24-hour monitoring and for support with customers to resolve any disagreements.

Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report, and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.

Read more about why consumers should feel confident when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, it’s a long name for a program that does a lot for both consumers and businesses alike.

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. This program works.

As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every client who filed a complaint so they can make things right with them. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer.

NOW TO THE ORIGINAL REPORT THAT WAS FILED

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Windsor University School of Medicine Cayon Other

ABOUT THE RIPOFF REPORT BELOW:

Ripoff Report would like to let readers know that Ripoff Report emailed this customer so the member business could make things right with them. When a business joins the Corporate Advocacy Program, Ripoff Report emails everyone from the past so the member business can make things right with them. Of course, everything within reason. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer. The author of the Ripoff Report below never responded to our offer to help them.

STATEMENT FROM WINDSOR UNIVERSITY SCHOOL OF MEDICINE:

1) The safety of the school: Windsor University School of Medicine has a very elaborate program for our students as far as safety is concerned. For more information, please click on the following link: http://www.windsor.edu/student-services/safety-and-security

2) The faculty reputation: Windsor University School of Medicine has very renowned faculty that is working very hard for the institution. For more information on the faculty, please click on the following links:

1) Basic Sciences Faculty: http://www.windsor.edu/about-us/faculty/basic-sciences-faculty 2) Clinical Sciences Faculty: http://www.windsor.edu/about-us/faculty/clinical-sciences-faculty-directory 3) the treatment of students: It is the policy of the WUSOM that no persons shall, on the basis of race, color, disability, gender, religion, ethnicity, place of origin, age, or other characteristic protected by law, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any of its program, activity or employment. This applies to students and employees (faculty and staff) under WUSOM.

Windsor University School of Medicine categorically deny each and every allegation that any of our faculty uses the means of sex for grades. We also want to deny that there are any rapes that “student was raped on a monthly to bimonthly”.

4) The ability to get into residency or go to another program from Windsor University School of Medicine: Windsor University School of Medicine has an excellent Residency Placement. For further information, please click on the following link: http://www.windsor.edu/alumni/residency-placements

NOW TO THE ORIGINAL REPORT THAT WAS FILED

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Now, that I am safe in my residency and no longer in the Caribbean I want to discuss my short two year experience or nightmare that I had as a student at Windsor University School of Medicine. I have read the other reports here on the Rip Off Report, and nothing in them is beyond credibility, indeed those reports are similar to what I would now like to report according to my direct experiences at Windsor University School of Medicine. I would like to talk about 1) the safety of the school, 2) the faculty reputation, 3) the treatment of students, and 4) the ability to get into residency or go to another program from Windsor University School of Medicine. St. Kitts is consistently the murder capital of the world, rated second in armed robberies and third in rape.

This is not published by the country of St. Kitts nor Windsor University  but, is well documented on multiple government and news websites.  When I was at Windsor a student was raped on a monthly to bimonthly. This is not inclusive of the sex for grades that was common practice at the school. The faculty is made up of individuals from the third world whom do not have doctor degree’s in medicine but bachelors degree’s and mostly from third world schools of little repute. None of the faculty have passed the USMLE I, II or III nor completed residencies. Few speak English clearly and in general most of the faculty just read off the slides.

A student is likely to get yelled at if they actually ask a question.  Students are treated like cattle, in most courses there is a 80-95% fail rate prior to the school giving what are called secondary exams which the school charges the student to take, up to 1000 dollars. I was never allowed to see my exam nor, allowed to challenge any questions on the exams. Students who insisted on seeing their exams were frequently kicked out of school on false pretenses.  

One way to ensure passage of exams, was to either pay for the exam with money or sex. The pathology, microbiology, biochemistry and physiology exams were always for sale. The school claims they have a zero police sex with students, buying exams etc…not true, They only have a zero policy to reporting such things. As a student if you do you are kicked out of school or you will see that you fail every single exam.  Trying to transfer out of the school is almost impossible as the school will not provide student transcripts to transfer.  This perhaps doesn’t matter anyways as other school will NOT accept transfer credits from Windsor University School of Medicine. When I  left the school , I had to start again as a first year at another medical school . Obtaining residency from Windsor University School of Medicine is almost an impossibility.

In the United States and Canada this school is well regarded as a SCAM school. The website of the University lists residency placements but, those when looked into are fake.. When I was at Windsor perhaps 2 or 3 people out of one hundred were able to get into a legitimate residency program. Windsor University School of Medicine is a well know scam school which is run by a family for profit.  One would best avoid this school and save their money and time.  Besides no school is worth risking their life.



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