- Report: #196007
Complaint Review: Wirefly.com - Largo Maryland
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Wirefly.com
9301 Peppercorn Place Largo, 20774-5307 Maryland, U.S.A.
Phone:
888-947-3359
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Wirefly.com ripoff on rebate Largo Maryland
On September 12,2005, I ordered two PalmeOne Treo 650 cell phones with Verizon wireless service. I was told I would receive a rebate of $ 100.00 per phone for Bonus Voice & Data Mail-in Rebate & $ 100.00 per phone for Customer Loyalty Mail-in Rebate. The requirements was we needed to have 3 months of service. I mailed the rebate form in following all the directions very carefully. It said to the rebate would take 6 to 8 weeks. I have called & written with no response. I think I was totally RIPPED-OFF!!!!
Mary ann
Bozeman, Montana
U.S.A.
Mary ann
Bozeman, Montana
U.S.A.
2 Updates & Rebuttals
Mary ann
Bozeman,Montana,
U.S.A.
WireFly.com Largo Maryland
#2Author of original report
Fri, July 14, 2006
This is an update as of July 13,2006. I received an e-mail from Jon Delahay stating he would try to to see if he could take this matter to the board. I resent him all the information & the UPS tracking number showing that they received all information on 12.29.2005. He has since come back & congratulated me on my honesty for telling him that I sent both rebates in one package. He is now telling me that since they weren't sent in separate packages that he can no long go to management with my problem on the rebate. What a scam! I have been RIPPED-OFF!!!
Jon
Washington,District of Columbia,
U.S.A.
Wirefly reply
#3UPDATE Employee
Thu, June 29, 2006
Hi, Mary Ann: Our outsource rebate vendor is experiencing a back up and as a result there is longer than usual processing time for everyone's rebates, not just yours. I'll be more than happy to see if I can give you anything more specific about where they are in the processing. If you contact me directly via e-mail, and include your order number, I'll respond promptly. Regards, Jon Delahay Inphonic Office of the President [email protected]
