- Report: #1293412
Complaint Review: Wireless Advocates - Oak Brook Terrace Illinois
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Author Confirmed
Why?
Wireless Advocates
1901 West 22nd St. Oak Brook Terrace, 60521 Illinois, USA
Phone:
(630) 320-2026
Web:
N/A
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Business Rating:
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Wireless Advocates Branden, Mario, Vicky Deceitful, Dishonest Oak Brook Terrace Illinois
These people at Wireless Advocates will say whatever they need to say at the time. I tried to buy a phone. I called and was told my phone was in. I worked with Mario, and he would not give my phone, (Which he had me pay for, and I had to get a refund), nor would he cancel my order. This process took nearly an hour and a half.
I then spoke with his boss Vicky, who insisted I show up, as opposed to being able to handle this over the phone, and I did show up and worked with Branden. After an hour of him refusing to address this situation, provide me a phone, or cancel my order, I left.
I went directly to Verizon to resolve all issues.
Their stories were very inconsistent as to what the issue was. They seemed to blame each other, company policies, which seemed different and made up as they went along, and the computer.
As a whole, I found them to be dishonest, misleading, incompetent and rude. This is not a company that deserves my business.
