This site is a scam and the owner is fraud. As a breeder I would move on and look for a new site, DO NOT BUY A PUPPY FROM THIS SITE, all Kim does is take your money, use for herself and than deny you the refund she offered.
I had contacted Kimberly (owner of wolfhuskypups.com) via email on April 29, 2017 in regards to a newsletter she had sent regarding a litter of puppies. According to the newsletter this would be her last litter, after that she would be closing the site and no longer selling puppies. After filling out an application, she informed me if I pay in full I would get third pick in the upcoming summer litter. My husband and I agreed to pay the $2500 to secure our spot.
According to her site after securing our spot we should have been in contact with the breeder and given updates about the progress of the litter. This did not happen. I emailed Kim one a month asking for updates and was told there were none. As summer came, I asked her if our litter had been born, she said it had not. In August we still did not have our puppy but litter had been born. I asked her if this was our puppy, she responded via text with No and stated that Utah litter was taking longer than planned. This did not make sense because the puppies were due in the summer. She asked if we wanted to switch litters to the Florida litter that was recently born. She said that we would have fourth pick of this litter. This recent contact was done through text messages. We agreed.
Since the litter was born we asked to be in contact with the breeder so we could secure a time to go meet and pick a puppy. She continued to avoid giving us information. She made excuses and would not put us in contact with the breeder. We continued to ask her questions via text messages. We expressed that on her site it states that if you paid in full you would have contact with the breeder as to secure your puppy and to choose the puppy you wanted. On September 20, 2017 she offered us a refund, stating that we were not happy and that she wanted to make everyone happy. On September 21, 2017 we accepted the refund. She stated we would be refunded in two weeks via text on the same day we accepted the refund.
wolfhuskypups.com her site information regarding refunds
There is one exception to the NO refund policy. The breeders and site owner reserve the right to cancel a sale at anytime for any reason. If the breeder or site owners cancel the sale You will be refunded via the payment method in which you used for your purchase.
This beacame the starts a of a string of very many lies regarding our refund, she stated within 2 weeks, it changed to when I sell your spot, than she asked for payments, than when I sell 12 puppies, that turned to 18. Than she needed to sell her car, she offered various dates of payemts with no payemnts ever happening. We of course told her we would take legal action. Below you are going to find the "KIM" excuses. These are actual emails she sent to us.
October 5, 2017
Hi. I hope you are doing ok. I know your husband wants the refund now but I have to tell you I have $40 to my name. I have been so sick lately and havent sold 1 thing in 2 weeks. Until I sell your actual spot I cannot refund. On normal sales I make as little as $200 which means I would have to sell 12 puppies to refund you out of my own pocket. I know you are tired of dealing with me. Believe me I would be too. This year has been the worst in my life. I know you do not want to hear excuses but I am at a point where if I cannot catch a break there is no hope. Between being so sick, having a family member die, and have 2 breeders mess things up very bad then leave me to deal with the buyers. Its bad. So bad that I wanted to give up the other day. But I am going to still try to fix this mess. I need time. If you will take a puppy the flight date will be 2 weeks from this Friday. If you need a refund then I cant give an exact date only that I will do everything I can to get you refunded within 4 weeks. I know this is frustrating but I am seriously on the verge of giving up. I am still fighting to make everything right but I need some understanding and compassion. Please understand that if you go online and bash me or do anything that will cost me sales It will be that much harder to make money to refund you or to get your spot sold if that is what you choose. I am at a point where I am just going to put it all out there and be honest and upfront to see if I can fix these problems. Please let me know if you will work with me on either taking a baby in 2 weeks or giving me time for the refund. I was supposed to have already shut down the sites puppy sales because I am so sick and could get disability to focus on my health but I cannot shut the site down until everyone has their puppies or refunds. I am trying here. Please work with me.
We did try to work with her, agreeing to payemt plans, extending the time, but the excuses continued. We than noticed the puppies were off her site, from the litter she offered us.... Her response
October 16, 2017
I have not. I banned her from my site. Its breeders like her that are the reason I have so many problems right now. I took ALL of her pups off my site. I am not trying to cheat you or lie to you. I have told you everything and everything I have said is the truth. She is a dishonest breeder who is not complying with my rules and not helping me with the refund. So all of her pups came down, every single one. So it will be on me to refund you in full without any help from her. I do not understand why you keep thinking I am trying to do something wrong to you, its just the opposite I am trying to do the right thing. So please stop trying to find a reason to be rude to me and understand I am going to refund you out of my own pocket with no help from anyone. Did you really think I sold 18 puppies overnight?
Finally we had a lawyer contact her, this was the response. (mind you there are multiple short emails with more excuses, but this give you the real picture of Kim at Wolfhuskypups.com)
October 24, 2017
First of all you having someone email me does nothing for you. Sue me, I have nothing to give. If you want to be a jerk about it the contract you signed SAYS NO REFUNDS FOR ANY REASON. All I have to do is provide you a blue coat pup that you paid for which I will do if you want to be a jerk about it. I already explained the entire situation to you. I have NO MONEY. So again you can have anyone you want write me or try and bash me on the internet that is just going to make it so I stick to the contract you signed and provide you a pup. Seriously, you can sue me, I have nothing. I wont even have a car pretty soon because I was trying to sell it to pay you off. I mean really? Or you can chill out with the threats. And I will pay you as I get it. I already asked twice for your Venmo because I was sending a payment over. So its your choice. Be a jerk, threaten me and I will stick to the contract YOU SIGNED AGREEING TO NO REFUNDS. Or work with me and I will send you payments starting today.
We sent her our information, never recieved a payment that day. Than she offered to pay us a few days later, we waited... and finally we reached out again, this is the response we recieved.
October 30, 2017
I am not ignoring you but I have nothing to say except I do not have any money yet. You can see on the site I havent sold nothing in weeks.
Yet in previous emails she stated different information, I had to email, text and call, to get any response. I tried to work with her, we tried payment plan ideas, just something to show she actually intended to pay us back. We finally realized she had no intention to pay us back, so I told her I would be making this public so everyone can see who sells their puppies and who they are buying from. She is a thief, she took our money and used it, she provided us no information, and continued to ignore us when we asked to make conatct with the breeder. She has no money but is breeding her own puppies, which will be the best puppies, like what we were told when we purchased our puppy in April. I am warning this is not the business it was this is a SCAM, she will take your money and spend it, her no refund policy benefits her alone.
November 1, 2017
Like I told you before you can threaten me all day. Doesnt make it change the fact I have no money. Havent sold anything. I even put my car up for sale but havent had any luck there. You backed out of a contract where you agreed to NO REFUNDS FOR ANY REASON. I was and have been doing everything to work with you even though you were FULLY aware of our rules. I have on multiple occasions offered to fulfill our agreement by offering a puppy which you deny. So if you want a refund you will have to wait til its possible or take whatever action you feel neccessary and if thats what you want to do all I am obligated to do is get you a pup.
The threat is to sue her for our money. She does not care about wolf dogs! If you want to give away your money to a person who is not mentally stable, than by all means purcahse a puppy here!
She continues with more threats.
Kim has been emailing me all day on how she plans to sue me, and how I am liable for lost puppy sales due to this review and accurate account of her. She sent me an email stating she will make my application public and she will be seeing me soon...
Her exact emails
November 3, 2017
Thanks for that comment on the pics on the site. Your so called lawyer should explain liable to you. You stating that I took your money and you never heard from me again. Costing me business with a lie. Just so you know that makes you liable for any lost income. I seriously laughed when I read it. Then I screen shot it. You call me a liar but I have proof of EVERYTHING I have said. Including the fact you clearly state I took your money and never talked to you again. Sue me, I will counter sue. Slander me, I dont care. Try to have me arrested, I have done nothing illegal. But listen up, do not email me again with any BS threats or put downs. Do what you feel you need to but I dont want to hear your threats. I am not scared of you or anything you think you can do to me. I do not have to sit here and keep trying to explain things to you because all you do is talk s**t. I didnt send a payment the other day cause they didnt buy my car. I have been working all week trying to make money to pay you but why if you are going to keep just running your mouth. DO NOT EMAIL ME AGAIN WITH ANY BS. This is the LAST time I will say it. Chill out and get a payment today. Or just do what you think you can do to me. One more email with your crap and I seriously wont try to work with you anymore. I will block you and just wait for court or whatever you think you have on me. Have a great day.
Unfortunately all of her emails detail how she has been unable to have a sale in weeks...
November 3, 2017 (second to last email)
LOL. Have a good day. See you soon.
November 3, 2017 Last email
Your not the only one who can play games. You want to make all information public. Thats fine. We will start with the below application. Then your emails. I am not stupid nor do I fear some idiot threatening me instead of taking payments. I have on multiple occasions offered you payments. Your the one that turned them down and your the one who has lied. Slander makes you liable. I feel that I lost 2 sales today from your fraudulent posts. Thats already $3600. So lets do this. You will end up owing me more than I could ever owe you. Your not the first to try and pull this sh*t, nor will you be the last...
This is who Kim Ball really is and what her company is about. Stealing your money, threatening you, threatening to release your personal information to the public for which she requires to purchase a puppy! This is a scam and sick woman who makes money by profiting off of her scams!