- Report: #1512152
Complaint Review: Wondershare -
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Wondershare
China
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Wondershare Fraud, Scammers and Hackers
I downloaded the free trial of their PDF editor 9/21/21. I uninstalled it on 9/22/21 because what was advertised is NOT what I got, and the free trial wasn't free:
1- Advertised as a PDF editing app, but could not fill in or edit PDF forms (how can you try out software if you don't have access to the common functions?)
2- It created invasive watermarks on every page of every PDF I downloaded and already had and opened with Wondershare. Discovered later they cannot be removed without paying them $80, rendering them useless, even after uninstalling the software.
3- Even after uninstalling, they are tracking my use and have access to and interfere with all documents I opened during the "free trial" including forms I own and legal forms containing personal information, because when I right click on the watermark to choose an action (as in delete or edit), a web page for Wondershare opens immediately demanding payment even though I ended the relationship before the "free trial" ended.
This is false advertising, violation of privacy, and extortion...requiring an $80 payment to get the documents you own restored to a useful state during a dysfunctional "free trial" then remaining on your device after you uninstall it like a spyware virus you can't get rid of?? I now have to replace/rewrite every PDF, and pay someone to get their invasive software off of my device.
There is nothing wonderful about "Wondershare". If they hoped to trap me into paying them, it didn't work, and furthermore they've lost customers by beginning what might have turned into a long term relationship by trying to manipulate a sale through misrepresentation and force.
Anyone else having this issue? Lets join forces and go class action.
