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  • Report:  #237986

Complaint Review: World Financial Network National Bank & - Shawnee Mission Kansas

Reported By:
- Colorado Springs, Colorado,
Submitted:
Updated:

World Financial Network National Bank &
P.O. Box 2974 Shawnee Mission, 66201-1374 Kansas, U.S.A.
Phone:
866-843-0194
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
WFNNB permits fradulent charges from their "Third-Party", partner company "At Home Rewards". Bank Customer Service department refuses to remove illegal transactions, even after wrtiien correspondence. Their 1-866-843-0194 is less than user friendly, providing operators with no authority to resolve issues.

Meanwhile, bank continues to impose $25 late fees and finance charges until the customer gives up and pays the bill.

Bank's agent allows frequent phone calls - five to six a day, at all hours (0800 to 9PM0 seven days a week), however no human is ever on the phone when it is answered, and no resolution appears to be possible.

I believe that the bank's unethical business practices are widspread, reaching millions of consumers throughout the United States - through a variety of proprietary credit cards.

It is time for a class-action suit!

John

Colorado Springs, Colorado
U.S.A.


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