Britt
Atlanta,#2UPDATE Employee
Fri, May 10, 2013
Hi Tam,
Per your report, you have been charged for more than two years and have not been able to get in touch with anyone in our company. I apologize for this inconvenience and understand your frustration. We wish to work towards a resolution and reconcile this situation.
In order to resolvet this issue, please call our manager of Customer Support, Kaylee directly at 877-481-5750 ext. 407. We will need more information about your account (first/last name and email address) to verify your account, as well as the recurring monthly charges.
Again, we apologize for the inconvenience and understand your frustration. Thank you for your feedback, as we are striving to improve our services.
Kind Regards,
Britt