- Report: #1494708
Complaint Review: WP BAKERY -
Reported By:
Bill -
Santa Fe, New Mexico, United States
Submitted:
Updated:
-
Author Confirmed
Why?
WP BAKERY
Cyprus
Web:
wpbakery.com
Categories:
Business Rating:
(2)
Tell us has your experience with this business or person been good?
WP BAKERY wpbakery.com WordPress Plug in Software Provider Software product installation failed (several times) with message: "The uploaded file exceeds the upload_max_filesize directive in php.in" No way to claim a refund using their website, the only contact offered.i
I purchased a WordPress Plug in product via the internet and their website descriptions. Somewhere I recall a 15 day refund polich.
I was able to download and start the product installation as expected. The installation suddenly stopped with this message: "The uploaded file exceeds the upload_max_filesize directive in php.ini"
After several retries I attempted to claim a refund. Impossible from their website, the only contact available.
I am now using my credit card dispute process to claim my refund.
1 Updates & Rebuttals
Bill
Santa Fe,New Mexico,
United States
My Satisfaction
#2Author of original report
Wed, May 20, 2020
I initiated a dispute process with CitiCards.com when I filed the original Ripoffreport. Today, May 20, 2020 I received an e-mail from the "Help Team @ envato.com" advising me that my account has been locked. "This is due to a Credit Card Payment Dispute or Chargeback raised for a purchase made via your account on Envato Market." I feel like I won that battle and the time with the dispute process was well spent. They can keep my account locked forever as far as I'm concerned.
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