- Report: #101783
Complaint Review: WQ Long Distance - Thousand Oaks California
-
Author Not Confirmed
Why?
WQ Long Distance
WQLongDistance.com Thousand Oaks, 91359 California, U.S.A.
Phone:
800-385-1968
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
WQ Long Distance ripoff scam fraudent billing unauthorized credit card use Thousand Oaks California
WQ Long Distance billed my credit card for 4 months use on a calling card. They claim I authorized it by telephone giving my credit card number. For one thing, I never give my credit card number out on the telephone and secondly, did not authorize this transaction.
My initial call was in January 2004 stating I did not authorize such a calling card and requested a refund since I had a $59.78 billing each month for four months. At that time, they refunded one $59.78 still owing for three more months.
Since January 2004, I have telephoned this company weekly requesting the status of my refund. Each time, I was advised that they had a problem with the company that was in charge of dispersing refund checks. Then, they had hired a second company to take charge of refunding checks. This company is apparently running behind schedule since no check received. Also, I was put on a list to be called to advise when I might expect the check (wrong, never called). Sales people spoken to were Jason, Paul, Josh, Jason, and Dolly (supv). Money due is $179.34.
Henry
Clinton, Tennessee
U.S.A.
My initial call was in January 2004 stating I did not authorize such a calling card and requested a refund since I had a $59.78 billing each month for four months. At that time, they refunded one $59.78 still owing for three more months.
Since January 2004, I have telephoned this company weekly requesting the status of my refund. Each time, I was advised that they had a problem with the company that was in charge of dispersing refund checks. Then, they had hired a second company to take charge of refunding checks. This company is apparently running behind schedule since no check received. Also, I was put on a list to be called to advise when I might expect the check (wrong, never called). Sales people spoken to were Jason, Paul, Josh, Jason, and Dolly (supv). Money due is $179.34.
Henry
Clinton, Tennessee
U.S.A.
