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  • Report:  #391798

Complaint Review: WU YI Comprehensive Weight Loss E Book - Insider Secrets - Internet Nationwide

Reported By:
- Sunbury, Other,
Submitted:
Updated:

WU YI Comprehensive Weight Loss E Book - Insider Secrets
wuyisource.com.au Internet, Nationwide, U.S.A.
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I am being charged 23.80AUD for comprehensive wt loss ebook which i did not sign for. I returned the WU YI tea as I did not like it and got a full refund from them, but I am being charged 23.80AUD for the ebook and magazine which I have not even seen as yet. This is a complete rip off. The toll free number is not toll free for me and I get charged ISD call rates to get in touch with them which is like going on a merry go round.

My bank says that I will have to contact them as i have seemingly agreed to their terms whilst signing on for WU YI.

This is like daylight robbery. Please help!!

Cynthia

Sunbury

Australia


1 Updates & Rebuttals

Shalyn r.

Las Vegas,
Nevada,
U.S.A.
Hello

#2

Wed, September 02, 2009


Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers. The terms and conditions of our offer are very visible on the order page. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 1-866-989-8944 and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Respectfully,

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