- Report: #306606
Complaint Review: Wu-Yi Source -Living Lean Las Vegas - Las Vegas Nevada
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Wu-Yi Source -Living Lean Las Vegas
Las Vegas, Nevada, U.S.A.
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Wu-Yi Source Charged for Tea I did not recieve and charged twice!!! Las Vegas Nevada
I sent for the weight loss tea "free" triel shipment not only did I not recieve the tea I was charged $6.95 for sipping another $19.95 for I don't know what,and an additonal charge of # 37.00 for the tea that was supposed to a free trial.This is a complete rippoff anf they should be put out of business.
Tony112
Avon-by-the-Sea, New Jersey
U.S.A.
Tony112
Avon-by-the-Sea, New Jersey
U.S.A.
1 Updates & Rebuttals
LindaCossitt
United States of AmericaHello,
#2UPDATE Employee
Mon, December 07, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-989-8949 and we will be happy to walk you through the entire cancellation process.You can contact us via Email also using this Email ID: [email protected]
Your satisfaction is our number one concern,
Thanks,
