- Report: #316010
Complaint Review: Wu Yi Source Tea - IW / Living Lean - ONTARIO California
-
Author Confirmed
Why?
Wu Yi Source Tea - IW / Living Lean
5300 ONTARIO MILL PARKWAY, UNIT 4, ONTARIO, CALIFORNIA, 91764,USA ONTARIO, 91764 California, U.S.A.
Phone:
866-4495567
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Wu Yi Source Tea - IW / Living Lean Con "Artists" in Deliverence of Magic Tea! ONTARIO MILL PARKWAY, ONTARIO California
When I first saw the ad for the tea I was actually excited because I like tea and this tea was one that i had not tried yet!! And of course this tea had the benefit of staying slim, so I said hey why not try it and if you don't like it return it, "NO CHARGE," since it was a trial offer anyway! And the only thing that would of been charged to my credit card was the $6.00 for shipping, which I was fine with. Then I was told I would recieve this magic tea within 4 - 7 business days, which then was December 30, 2007! I had not recieved the tea at all and so I called and complained asking where my tea order was. At this moment I was told there was an error with my address and that I would recieve the tea within another 4-7 days, so I waited patiently! Still I did not recieve anything!! Now, I recieved my credit card bill and had been charged $6.00 on December 30, 2007 and another $37.00 on January 14, 2008 and another $19.95 on January 30, 2008 by IW / Living Lean (which is not linked to Wu-Yi according to the website, but are in a "con" way)for a package that I never recieved!
At this point I did not want the stupid tea because I have never recieved it in the first place!!!! So I have been charged about $65.00 for nothing and aggravation that these conartists have been working at! And on top its been almost two months that these cons have been playing with my money! So on that note I told Mr."Semrah Louis," the representative, that if they did not return my money within the 3-4 days that they promised I would see them in court with their company in complete destruction along with the media's eye in their face about their lies and fraud. Mark my words it will happen if I dont see my money!!!!
Angela
Bellerose, New York
U.S.A.
At this point I did not want the stupid tea because I have never recieved it in the first place!!!! So I have been charged about $65.00 for nothing and aggravation that these conartists have been working at! And on top its been almost two months that these cons have been playing with my money! So on that note I told Mr."Semrah Louis," the representative, that if they did not return my money within the 3-4 days that they promised I would see them in court with their company in complete destruction along with the media's eye in their face about their lies and fraud. Mark my words it will happen if I dont see my money!!!!
Angela
Bellerose, New York
U.S.A.
1 Updates & Rebuttals
Shalyn R.
Las Vegas,Nevada,
U.S.A.
Hello
#2UPDATE Employee
Tue, August 04, 2009
Hello, I'm sorry if there was some confusion about your offer and subscriptions. We honestly didn't mean to inconvenience you in any way. The terms and conditions of our offer are visible on the order page, but we will try to make them clearer in the future. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you did not understand our terms and conditions we are happy to offer you a full refund if you would like to return the product. We have always honored our 60-day guarantee and will continue to do so in the future as we try to improve our site. You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 1-866-989-8949. or visit our site http://www.wu-yisource.com/contactus.php and we will be happy to walk you through the entire cancellation process. We appreciate your concerns. Respectfully,
