- Report: #326798
Complaint Review: Wu-Yi Source - Vasilissis Freiderikis Internet
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Author Confirmed
Why?
Wu-Yi Source
33, 1st Floor Vasilissis Freiderikis, P.L. 1066 Internet, Cyprus
Phone:
866-449 5567
Web:
N/A
Categories:
Business Rating:
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Wu-Yi Source Allowed another company to bill my credit card without my knowledge or giving me any knowledge that this 'living lean' was associated with WuYi source. Vasilissis Freiderikis Internet
On 4/18/08 I noticed a charge pending on my Online banking statement that I had no knowledge of authorizing. There was a charge for $19.95 for a company name Living Lean Las Vegas. I immediately took action in calling my bank, checking the website, my email for confirmation email and all sources to see where this charge could be coming from. I have never seen or heard of this company before seeing the billing on my card. This is a silently charge that the WuYi source consequently forgot to mention. This is fraud and a ripoff for people who use internet for business.
Aretina
Engelhard, North Carolina
U.S.A.
Aretina
Engelhard, North Carolina
U.S.A.
1 Updates & Rebuttals
LindaCossitt
United States of AmericaHello,
#2UPDATE Employee
Mon, December 07, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-989-8949 and we will be happy to walk you through the entire cancellation process.You can contact us via Email also using this Email ID: [email protected]
Your satisfaction is our number one concern,
Thanks,
