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  • Report:  #682315

Complaint Review: www.AcaiReduce.com - Internet

Reported By:
Katherine - Scarborough, North Yorkshire, Other, United Kingdom
Submitted:
Updated:

www.AcaiReduce.com
BodyScience LLC, Los Angeles, CA Internet, United States of America
Phone:
Web:
www.AcaiReduce.com
Categories:
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Like another person who has reported a similar case, but his was to Youth Nutrition BodyScience LLC, Los Angeles,CA(ie virtually the same address as mine) I was ripped off to the tune of 65.28 ($99.95) for goods advertised as free except for $4.65 (3.04). Both 65.28 and 3.04 had been debited from my account on the same day, 14th December 2010. When I went on-line to check my bank balance I noticed this and informed my bank who advised I contact the company and ask for clarification as to what the extra cost was for. I have proof that there should not have been any charge except for 3.04 as I have kept the e-mail which indicatesbilling/shipping/reference number and cost:

Charges will appear on your credit card statement as BETTER HEALTH 888-470-0383

Acai - Tracker Access, Today's special trial price.2.95 GBP ..

Subtotal ( 3 item(s)): 2.95 GBP

UPS 3 Day Shipping & Handling:FREE

Total Charged:2.95 GBPT

This week I have also received notification from my bank that another overseas transaction has been taken from my bank account so I have notified the bank that I have not authorised any further transactions.

I have tried to e-mail the company usingthe 'Reply' function; blocking and copying their e-mail address and sending my e-mail to it;and also I've gone in on the site and used 'contact us'. On each occasion my e-mail has been returned by Daemonas 'host unknown' or words to that effect. I cannot find a full address to write to and the phone number I called did not seem to exist. (I have lived in the US previously so I do not think ti was that I mis-dialled by using a wrong area and country code).

I think that the powdered berry extract capsules, which I received shortly before Christmas actually came from Ireland rather than the US but unfortunately I cannot now find the outer packaging as it must have got thrown out with the Christmas wrapping paper etc when my family were visiting.

I only wanted the trial pack basically as it offered other health benefits, and as although I am not overweight (UK size 10-12) like most people I over indulge round Christmas parties etc andjust wanted a helping hand for that period.

Now I want my money reimbursing and I want an apology and to know that no further money will be taken from my account.

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