BlindsOnTime
Atlanta,#2REBUTTAL Owner of company
Fri, August 03, 2012
This customer placed an order for a blind with a height of 6". We made the blind and shipped it to her. After she received the blinds, she called and said that the blind had to be 60" and not 6". We tried to explain to her that she specified 6" in the order form. But she claimed that she has a receipt that indicated 60". When we asked her to send us the receipt, she altered an Amazon received to show the wrong size. We offered a discount for her next purchase. She refuse and used improper language, with profanity, and insulted our customer representative.