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  • Report:  #830249

Complaint Review: www.canonmugs.com - Internet

Reported By:
Texas Longhorn Fan - , Texas, United States of America
Submitted:
Updated:

www.canonmugs.com
Internet, United States of America
Phone:
Web:
www.canonmugs.com
Categories:
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I purchased a Canon Thermos from www.canonmugs.com. 

I immediately received an email confirmation "Thanking me for my purchase".  The email stated that once the item shipped that I would receive an email with tracking number.

It has been 8 days and I have yet to hear anything from the seller: www.canonmugs.com or Yu Zhang.

I have tried to correspond with Yu Zhang and/or www.canonmugs.com 3 times via email (this is the only way to correspond ~ they have no telephone number listed). I still haven't received any respond at all from them.  And now, their website won't even pull up! Internet says it can't find the server.

I am very careful with my online purchases. This website appeared to be safe.  I had no idea the item was coming from Hong Kong or China. As a matter of fact, I thought the website was an extension of the Canon Company itself and would be coming from Canon USA.

After several days of no communication, I started googling information on them and found 2 reports in ripoffreport.com.  Now, I realize I have been scammed!

My advice to any consumers is "do not" purchase anything from canonmugs.com. They are fraudulent!  

Also, I would like to see the "real" Canon go after them!  


1 Updates & Rebuttals

Texas Longhorn Fan

Silsbee,
Texas,
United States of America
GOT IT RESOLVED!

#2Author of original report

Wed, February 01, 2012

After disputing the transaction we were able to resolve the dispute and canonmugs.com refunded my money.

Personally I would not do business with them again simply because I never heard back from them on the emails I sent them; I never received a tracking number (as promised) indicating the item had shipped; and I never received the product.

However, I am thankful they did not just keep my money. At least they were kind enough to return it.

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