James C.
United States of America#2Author of original report
Mon, May 07, 2012
I'd just like to say that the name calling, etc I displayed in the first post is unprofessional and I'd edit it if I could. This company is not nearly as bad as I claimed; they have at least stayed calm during the loss of my money and the transaction that followed. I don't really have any proof that they stole my first letter, however I also have never encountered in my life a letter being "lost in the mail" - several of the same kind arriving previously. However, I know now that I have to pay extra at USPS if I want my payment's arrival to be ensured.
James C.
United States of America#3Author of original report
Sun, May 06, 2012
I was reasonably pissed to lose $70, whether there's the remote chance it's the postal service's fault or it is Grasscity's. However, I did break my old piece and have since found a better ashcatcher producer for cheaper regardless. That didn't fix my piece problem, and Grasscity was the only website that was taking cash in mail. I sent a registered letter to them, tracked, and they actually did receive this time and have since contacted me saying my order would be shipped.
That at least speaks to their respectability to give even disgruntled, returning customers service, and they know about this report (which I cannot remove). They received my payment 9-10 days ago and I assume they will be shipping after I respond, as customer service has said. To Grasscity, although I may have lashed out in a passionate rage about my losses earlier, you are respectable when sent traceable currency. The postal service may have screwed up my last letter, who knows. I cannot 100% prove they didn't.
I was more likely than not a little rash in my initial report; Grasscity will not outright scam you with traceable currency. They are respectable enough to ship my order (a little late perhaps) but nonetheless, I respect that.