- Report: #1134171
Complaint Review: www.officialblackhawksshop.com - Internet Select State/Province
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www.officialblackhawksshop.com
Internet, Select State/Province, USA
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www.officialblackhawksshop.com
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www.officialblackhawksshop.com Fraud, do not buy, they won't do returns Internet
I ordered my husband a jersey from the website: officialblackhawksshop.com. They say they sell official Reebok jerseys. However, the fit and quality are not the same as the other jerseys he owns. It states right on their website "Easy 60 day returns."
Since we received the jersey and realized it didn't fit like the others, I've been trying to get information on where to return and someone named "Tina" from customer service will not tell me where to return the jersey. I keep getting basically the same message, stating we are out of luck basically. This is my last email from them: "
This is the case. If you send back the jersey, it will take 1 or 2 months and sometimes it will never arrive at our place.
Also we can only refund your money after we receive the returned jersey and the shipping fee is on your side. So totally these do no good for you."
Buyer beware! They will not return your money and they have terrible customer service!
This is the return policy on theor website: Easy 60-Day Returns
We're committed to your total satisfaction. If, for any reason, you're not completely happy with your purchase, you can get a full refund of the product price and any associated tax, within sixty (60) business days of receipt of the item(s).
To receive either a credit toward an exchange or a credit on your charge account, please note that all returns and exchanges must be in new, unused or unworn condition with the original tags and stickers attached. Items deemed worn, used, dirty or missing tags will be returned to purchaser at their expense and no refund will be issued. Women's swimwear is eligible for return only if the sanitary liner is place. Underwear, Customized and personalized items are not returnable. Since lost return shipments are the responsibility of the customer, be sure to obtain a tracking number from the courier for the return shipment.
We're committed to your total satisfaction. If, for any reason, you're not completely happy with your purchase, you can get a full refund of the product price and any associated tax, within sixty (60) business days of receipt of the item(s).
To receive either a credit toward an exchange or a credit on your charge account, please note that all returns and exchanges must be in new, unused or unworn condition with the original tags and stickers attached. Items deemed worn, used, dirty or missing tags will be returned to purchaser at their expense and no refund will be issued. Women's swimwear is eligible for return only if the sanitary liner is place. Underwear, Customized and personalized items are not returnable. Since lost return shipments are the responsibility of the customer, be sure to obtain a tracking number from the courier for the return shipment.
Dont believe them! they will send you a sub par product and will not accept returns!
