- Report: #973921
Complaint Review: www.patobryan.com - Internet Internet
Reported By:
Nico -
Valkenburg-lb, Other, Netherlands
Submitted:
Updated:
-
Author Confirmed
Why?
www.patobryan.com
Internet, Internet, United States of America
Phone:
Web:
www.patobryan.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
patobryan.com Pat O'Bryan bad functioning site, lousy customer support, unauthorised removal from mailing list. Internet
I was pleased to get a mail in which Pat O'Bryan informed me of his new program: The 7 dollar zone. Which is a great idea, to sell good products for a reasonable price.
So I bought the first offers: Video Marketing 101 and Law of Attraction introduction.
But here the trouble started already, because I received a downloadlink for this Law of Attraction. And the confirmation mail gave for both programs the same order number. And I got no payment confirmation from PayPal. I tried again with PayPal and then it was allright. I mentioned this problem to his customer support but never got an answer.
A week later I received an offer for Listbuilding, and I wanted to buy this from the seven dollar zone. But there where problems with the PayPal buying again.
Now the problem was even worse: after buying with PayPal I was supposed to sent through to the vendors, but this took not seconds (as it was supposed to be), but minutes and nothing happend.
So I clicked on the button if you are not send through within 10 seconds.) .Again the same: nothing happend and I came back on the page to decide for Creditcard Payment or PayPal payment. I got the PayPal confirmation, but received no downloadlink.
I mentioned this again to the customer support, but they never responded to me in any way.
After five days of waiting, and no answer, I had no other option than to send an other email and ask for a Refund. And I had to search the internet to find an other emailadres where I could go to, (in the hope that this email was responded to) to ask for that Refund, which I got, on the 23th of May.
And worse: as a result of my complaint and asking for a refund: I discovered that I received no emails anymore from Pat OBryan, and no new 7 $ offers as well.
That means that I had been deleted from your email list WITHOUT MY KNOWLEDGE OR CONSENTMENT.
This is in fact very Illegal, but l as well:
-they did this without my authorisation --without ever asking or telling me--without any reason
-they were not permitted by me to do so
All this means that his customer support is not only very lousy (not responding to emails) but is acting in a way I have never seen before. And this way of acting is unbelievable as well. Because with this removal they withhold me from buying the programs (and offers) I can use to build my own internet business.
I sent also a personal letter with all this to mr Pat O'Bryan, of which I found the address on the internet, but received never an answer, or email about this "lousy service".
So people, be aware of this.
So I bought the first offers: Video Marketing 101 and Law of Attraction introduction.
But here the trouble started already, because I received a downloadlink for this Law of Attraction. And the confirmation mail gave for both programs the same order number. And I got no payment confirmation from PayPal. I tried again with PayPal and then it was allright. I mentioned this problem to his customer support but never got an answer.
A week later I received an offer for Listbuilding, and I wanted to buy this from the seven dollar zone. But there where problems with the PayPal buying again.
Now the problem was even worse: after buying with PayPal I was supposed to sent through to the vendors, but this took not seconds (as it was supposed to be), but minutes and nothing happend.
So I clicked on the button if you are not send through within 10 seconds.) .Again the same: nothing happend and I came back on the page to decide for Creditcard Payment or PayPal payment. I got the PayPal confirmation, but received no downloadlink.
I mentioned this again to the customer support, but they never responded to me in any way.
After five days of waiting, and no answer, I had no other option than to send an other email and ask for a Refund. And I had to search the internet to find an other emailadres where I could go to, (in the hope that this email was responded to) to ask for that Refund, which I got, on the 23th of May.
And worse: as a result of my complaint and asking for a refund: I discovered that I received no emails anymore from Pat OBryan, and no new 7 $ offers as well.
That means that I had been deleted from your email list WITHOUT MY KNOWLEDGE OR CONSENTMENT.
This is in fact very Illegal, but l as well:
-they did this without my authorisation --without ever asking or telling me--without any reason
-they were not permitted by me to do so
All this means that his customer support is not only very lousy (not responding to emails) but is acting in a way I have never seen before. And this way of acting is unbelievable as well. Because with this removal they withhold me from buying the programs (and offers) I can use to build my own internet business.
I sent also a personal letter with all this to mr Pat O'Bryan, of which I found the address on the internet, but received never an answer, or email about this "lousy service".
So people, be aware of this.
1 Updates & Rebuttals
merlijn
Valkenburg-lb,Other,
Netherlands
Update www.patobryan.com
#2Author of original report
Thu, November 29, 2012
With this update I want to warn everybody for buying products from Pat O'Bryan/www.patobryan.com.
Because in my case:
-I bought two times a product
-received two times NO downloadlink
-never received any answer to my friendly mails about the failures.
-so I had to ask for a refund (which I did not wanted, but had no choice)
And as result for mentioning this failure with their site or a failure in finishing a buying process, and asking for a refund, I was DELETED from their mailing list.
