- Report: #710011
Complaint Review: www.solecrafters.com - Chicago 60639 Illinois
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Author Not Confirmed
Why?
www.solecrafters.com
6246 W North Avenue Chicago 60639, 60639 Illinois, United States of America
Phone:
7733856000
Web:
www.solecrafters.com
Categories:
Business Rating:
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www.solecrafters.com Oak Park Shoes I ordered and paid for two pairs of shoes in Oct 2010 at cost of $267.00 through Paypal but never received the goods. Chicago 60639, Illinois
I placed an order back In October 2010 to the online shoe store Solecrafters - Order No 588 placed on the 10/09/10. It was for two pairs of shoes -
Dr Martens - 180b Illusion (sz UK 6 US 8) - $129.00
Dr Martens - 1925 (sz UK 11 US 12) $109.00
It was payed for immediately on Paypal and as yet I have not received the shoes.
As it was an overseas online store I did not make a claim through Paypal in the necessary timeframe as the last time I ordered through this online store it took longer than the 45 day Paypal claim period for the product to arrive. I therefore did not get my money back through Paypal.
I know the company are still operating as an online business as they regularly put new products on the site.
I have sent at least 12 emails to them and have not had a reponse, I did however make a product enquiry from a different email address and interestingly they responded but after I mentioned the order I did NOT hear from them since.
I have also tried to call the number on the website but it just rings out??
Dr Martens - 180b Illusion (sz UK 6 US 8) - $129.00
Dr Martens - 1925 (sz UK 11 US 12) $109.00
It was payed for immediately on Paypal and as yet I have not received the shoes.
As it was an overseas online store I did not make a claim through Paypal in the necessary timeframe as the last time I ordered through this online store it took longer than the 45 day Paypal claim period for the product to arrive. I therefore did not get my money back through Paypal.
I know the company are still operating as an online business as they regularly put new products on the site.
I have sent at least 12 emails to them and have not had a reponse, I did however make a product enquiry from a different email address and interestingly they responded but after I mentioned the order I did NOT hear from them since.
I have also tried to call the number on the website but it just rings out??
