The Signal Jammer Webmaster
Rio de Janeiro,#2UPDATE Employee
Fri, March 25, 2011
Mr. Turner, if a "polite request" means spamming all our available Email accounts with queries regarding your order status, then you have used the term properly. We explained our shipping times and procedures to you, sent you a link to our FAQ for further clarification, and even pointed out that you chose the FREE shipping option at checkout, which states 7-10 business days delivery time.
As you were not satisfied with any of our responses, we canceled and refunded your order. We're very happy that you were able to fulfill your needs with a different supplier, and we're sorry we could not help you.
However - how canceling and refunding an order is considered a "Rip Off" is something which requires an explanation for us.