- Report: #1138037
Complaint Review: WYNDHAM VACATION RESORTS - Nationwide
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Author Not Confirmed
Why?
WYNDHAM VACATION RESORTS
Nationwide, USA
Phone:
8002518736
Web:
http://www.wyndhamworldwide.com/
Categories:
Business Rating:
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WYNDHAM VACATION RESORTS FAIRFIELD RESORTSWYNDHAM TRIPS DID NOT HONOR PREPURCHASED VACATION PACKAGE ORLANDO Florida Nationwide
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The vacation package was purchased 1/14/2000 and the booklet clearly states that hte Travel must be completed by 07/14/20. I spoke with an employee and a manager who stated the package expired 07/14/2001. I sent a pdf file of the booklet to the manager and he refused to honor the vacation package since they no longer sell the package and he can't honor a package that expired in 2001. Even after review of the booklet which shows an expiration date of 07/14/20, he stated they use a 4 digit year in their date code. I requested that they honor the money paid towards another vacation package and they refused. It is bad business to pre-pay for any package that you run the risk of not being able to use and clearly have the paperwork that supports their expiration date. The vacation package included: a Daytona Beach 3 day and 2 night hotel accommodations, Las Vegas 3 day and 2 night hotel accommodations and tickets for two to Universal Studios. If you receive a phone call from a Marketing team, hang up so you dont' get RIPPED OFF! PRE-SALES are a way for the employees to get commission on packages they prevent customers from using. They got the money and i got NOTHING!
