Steve
Tampa,#2Consumer Suggestion
Sat, June 05, 2004
This is very simple. 1. Do you have all you paperwork? 2. Filed a complaint in small claims court against the repairing dealership for the ammout of the repair. 3. If you don't have your paperwork go the dealerhip get a copy then file suit. 4. Take the time to file suit...you have a good chance of winning.
Ed
Richwood,#3Consumer Suggestion
Thu, June 03, 2004
It sound like someone dropped the ball - whether it was your dealer or the repair facility. From reading your post - it's sounds like either the dealer or the repair facility did not call in the claim for authorization - which is warranty 101 (even if you had a manufactures warranty this is required). If you read your contract it states an authorization is necessary before any repairs are completed and this procedure only takes about 5 minutes. So to blame Wynn's is unfair especially if you did not follow procedures or someone else dropped the ball!