- Report: #1168551
Complaint Review: Xfinity Comcast - Nationwide
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Xfinity Comcast
Nationwide, USA
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Xfinity Comcast Comcast Customer Service Fails Again Duluth, Georgia Nationwide
i curently have comcast for my internet services. Initially it was supposed to be 39.99 per month and ended up 59.99. Now they say i am over the monthly limit and is chanrging me an extra $20. So now what was supposed to be 39.99 is not 79.99.
That is the first ridiculous rip off. Now I have a new job where I am supposed to be working from home. In order for me to start I had to have a landline phone. I added a phone internet tv package for $99.00 per month and proceded to chose a telephone number that they provided. I chose a date for installation and called my job to let them know when I would be able to start. Comcast later sent me an email stating that I had to call their customer service center because there was an issue. Once I got in contact with the agent, they informed me that the number I "chose" was not available and they proceeded to provide me with the new number. Once this was complete they told me that the date for installation was now cancelled and unavailable and the next date would be two days later. Since I can not start on the date I initially said, chances are I will not be able reschedule my start date and consequently will be out of a job. Thank You Comcast for the outstanding customer service. I proceeded to cancel the tv and phone service.
