Complaint Review: Xiaorangfactory - Nationwide

Date of Conversation on Yahoo Messenger: 08/21/2006 harlostyles: so what is the latest hank xiaorangfactory: Hello harlostyles: hello hank so where are we with correcting my order...i do trust that you are working on it your best xiaorangfactory: i got the reply for the product dept guys they said they had shipped the 16 bags. Can you give me the pics you received so i have proof to give it to the product dept guys harlostyles: i dont the ability to make piks i can just ship them back to you xiaorangfactory: but i need to know the facts what was happened harlostyles: so i can just mail them back to you...yes xiaorangfactory: are you sure you recieveed were not the 16 bags harlostyles: im positive none of these are my bags i have pink LV bags i have no gucci bags at all...Hank these are not my order xiaorangfactory: i was confued harlostyles: im positive none of these are my bags i have pink LV bags i have no gucci bags at all...Hank these are not my order xiaorangfactory: ok,ok harlostyles: i can mail these back...i do not want these plus HANK to be very truthful the quality is no good i wanted A+ quality xiaorangfactory: ok harlostyles: i trust you will send me the very best so when are they resending my correct order xiaorangfactory: ok harlostyles: when re they resending my correct order xiaorangfactory: when we receive your resend bags, figure out what happened and resend to you harlostyles: ok so how do i get them back to you harlostyles: the box you sent them in was very bad harlostyles: what address and to what name will i send them harlostyles: i can send thru DHL xiaorangfactory: hold on xiaorangfactory: Qiu zheng gang Hong qiao qu post office Tian jin, china, 300134 xiaorangfactory: this is the mail address harlostyles: Qiu zheng gang Hong qiao qu harlostyles: Tian jin, china, 300134 harlostyles: is this it or do i have to add "post office" in there also xiaorangfactory: Qiu zheng gang is the receiver's name xiaorangfactory: the address is correct , this is china method harlostyles: Hong qiao qu post office Tian jin, china, 300134 harlostyles: is the address xiaorangfactory: yes harlostyles: now is DHL how you want it sent xiaorangfactory: it is ok harlostyles: what about shipping cost your company is paying for the shipping correct xiaorangfactory: when we received and make sure it is our mistake,and then we can pay for it harlostyles: hank..i need to make one thing clear it can not be anyone mistake but yours this is not my order i didnt place them in the boxes your company did i am the reciever , i am in the US it can not be my mistake so please dont say you want to make sure it was your mistake -IT WAS xiaorangfactory: But you need to give us the proof, so i can handl it, you can pay the shipping cost first, and then harlostyles: ok i will send by DHL today or tomorrow on priority to the name and address on priority..i will pay for the shipping and wait for you and your company to make this correct xiaorangfactory: ok