- Report: #186737
Complaint Review: Xium Corporation - Amarillo Texas
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Why?
Xium Corporation
4720 NE 24th Amarillo, 79107 Texas, U.S.A.
Phone:
806-383-4140
Web:
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Xium Corporation ripoff Amarillo Texas
I purchased an antenna from this company and it states satisfaction guarenteed for 30 days. This product is not as advertised and i have made 2 phone calls and sent 2 e-mails. to get an RMA to return product.
Got answering machine on phone calls, left messages, no return calls, and no answer to e-mails. Next step is notify BBB in Amarillo.
It appears that they will not answer E-mails nor return phone calls untill the 30 days has expired, if then!
Bought regular outdoor antenna from Home Depot Works better than xium at less than 1/2 the cost
Paul
Roswell, New Mexico
U.S.A.
Got answering machine on phone calls, left messages, no return calls, and no answer to e-mails. Next step is notify BBB in Amarillo.
It appears that they will not answer E-mails nor return phone calls untill the 30 days has expired, if then!
Bought regular outdoor antenna from Home Depot Works better than xium at less than 1/2 the cost
Paul
Roswell, New Mexico
U.S.A.
2 Updates & Rebuttals
Paul
Roswell,New Mexico,
U.S.A.
Surprise
#2Author of original report
Mon, July 03, 2006
In looking at my credit card statement I see that Xium has deposited $110 back into my account. I will now wait for an RMA to send their antenna back to them.
Paul
Roswell,New Mexico,
U.S.A.
Update on xium corp.
#3Author of original report
Sat, May 20, 2006
After calling this company 4 times and also sending 4 e-mails to get an RMA to return product. and getting no response from them, i decided to contact the BBB in Amarillo,TX Thru the BBB this company wanted to blackmail me into removing my ripoff report before they would send me an RMA. I refused! so now i have a $144 birdbath OH and this was 2 days before the 30 day return no questions asked warranty expired
