- Report: #95456
Complaint Review: Xium - Amarillo Texas
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Author Not Confirmed
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Xium
4720 North East 24th Amarillo, 79107 Texas, U.S.A.
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Xium/Tri Square Technologies Air Dish is for the birds Amarillo Texas
At my age, I should know to stay away from things that sound too good to be true. But the thought of a small dish that would bring in VHF/UHF/FM was too good to resist. So I ordered the dish even though I knew I might be outside the adverised range of 60 miles. I had to try.
Well, it didn't work so I returned it within the advertised terms. From then on, no one at Xium was interested in refunding my money. My calls and e-mail were not answered so I filed for a refund from my credit card company for defective merchandise. Two days after my credit card company issued a refund, Xium finally issued a refund but for less than the advertised amount.
They never have explained their actions. In fact, they still have not contacted me. But they did file a report with Merchant Services apparently accusing me of fraud. It took 35 days to place my order, receive it and return it. It took Xium 54 days to grudingly make a reduced refund and accuse me of fraud.
They have more than one unanswered complaint with the local BBB.
Jerry
Medina, Texas
U.S.A.
Well, it didn't work so I returned it within the advertised terms. From then on, no one at Xium was interested in refunding my money. My calls and e-mail were not answered so I filed for a refund from my credit card company for defective merchandise. Two days after my credit card company issued a refund, Xium finally issued a refund but for less than the advertised amount.
They never have explained their actions. In fact, they still have not contacted me. But they did file a report with Merchant Services apparently accusing me of fraud. It took 35 days to place my order, receive it and return it. It took Xium 54 days to grudingly make a reduced refund and accuse me of fraud.
They have more than one unanswered complaint with the local BBB.
Jerry
Medina, Texas
U.S.A.
