- Report: #1202242
Complaint Review: XSport Fitness - Nationwide
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XSport Fitness
Nationwide, USA
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XSport Fitness Overly complicated cancellation process Chicago IL
I honestly don't know if this is a standard practice for gyms, but in order to cancel a membership, the member must send a letter via certified mail. With the technology available to us in 2015, this is nothing less than ludicris and obviously designed to retain customers. It would be easier for me to simply cancel the card associated with the account.
