- Report: #1442322
Complaint Review: Yahoo Small Business Web Hosting. - Internet
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Author Not Confirmed
Why?
Yahoo Small Business Web Hosting.
Internet, United States
Web:
https://smallbusiness.yahoo.com/?_ga=2.40520994.1495509886.1525985965-1739855257.1525985965
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Yahoo Small Business Web Hosting. Formerly Aabaco Requested to be down graded to a professional email account only. Billed me. This happended twice.
In 2015 I reguested to downgrade my account. This company continue to bill me at and I did not discover it until the next year. I called again and was assure that it was a done deal. I then discoved that the were still billing. I called to resolve the situation only to have them susupend my email account because I refused to pay for theor billing error. It was impossible to talk to somone other than a customre service agents who were difficult. They did not seem to comprehend the issue. I still have not been able to resolve the problem. The goal seems to continue to collect money for service that I canceled and have not used and hold my domain and email hostage. The total cost to resolve this issue is under $50. I have been a customer since 2005. I guess they rather lose me as a customer because of a $50 billing error on there part than make it right.
