Consumer Alert!! Beware of Yellow Book of King of Prussia and PA!
Everytime I called Yellow Book they would just leave me hanging on to a digitalized voice mail with the inability of someone to resolve my problem. When I finally got through to a customer service rep, they told me there was no such employee by the name of Wilcox.
To summarize my situation for the rest of you consumers, Yellow Book of King of Prussia, PA Representative Joan McNamara decided to continue printing my ad (with spelling errors and misprints,) without my authorization! The company continued to bill me, followed later with threatening letters and unidentified phone calls from RMS collections and then went on to put a negative mark on my personal credit report with Dunn & Bradstreet, Transunion, and other credit agencies.Now Im getting letters from Yellow Books attorneys telling me to send them a check for $2200.00 and this problem will disappear. What about the PRINCIPLE POINT IN THIS MATTER!
After having great credit over the years as a small business, I am getting denied small business loans from my bank and others because YELLOW BOOK has severly affected my chances of getting new credit!
I have decided to take this to court representing myself, (I cant afford a lawyer,) and I will fight Yellow Book right to the end and I hope the rest of their greedy executives will go down with the ship.
Take it from me as a hardworking fighting small business person, stay away from YELLOW BOOK!
I would love to hear from all of you who have had similar problems with Yellow Book.