- Report: #1227135
Complaint Review: Youfit Gym - Nationwide
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Author Not Confirmed
Why?
Youfit Gym
Nationwide, USA
Phone:
None published
Web:
www.youfit.com
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Business Rating:
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Youfit Gym Ripped- off Oklahoma City Nationwide
I joined Youfit in October 2014 during a promotional period. Upon signing up I was offered discounted personal trainer services, which had to be paid in advance in order to receive the discounted price. I purchased around 12 sessions and requested a female trainer. I was told that there was one being hired in a few weeks and that it would be no problem if I waited to use the sessions at a later date. I went back to the gym to work out one other time while waiting for the trainer to come on board. Around the second week of November 2014, I received a letter saying that the gym had closed on October 31st, and that all unused dues and trainer fees would be returned to my account. I patiently waited as Christmas, Valentine's Day and St. Patrick's Day passed. In March I started looking for a way to contact the company, but could only find numbers to local gyms in Arizona and other state and not corporate information. There was an option to email the company do I used it to let the company know that I was still waiting on my money, and also that I believe they knowingly signed me up and misled me about services that would be delivered given the fact that they closed 2-3 weeks later. As of today, still no word from the company and no refund! The company never returned my email or called. I see that they have mixed reviews on other sites so I guess I shouldn't be surprised. I would like to have both my membership fee and training fees reimbursed at this point, since I've had to wait a ridiculous amount of time. Of course I have cashed check, a business card of the company rep that worked at the local gym, a contract, etc., but these all have local and invalid information for the gym that they closed. This is all really sketchy. I only realized it after I started trying to contact the "corporation." For what it's worth, it was a nice gym, nice equipment, nice people- just don't give them your money!
