- Report: #1394796
Complaint Review: Your Mechanic - Nationwide
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Author Confirmed
Why?
Your Mechanic
Nationwide, USA
Phone:
800) 701-6230
Web:
https://www.yourmechanic.com/
Categories:
Business Rating:
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Your Mechanic Failing to honor warranty work and scammed by mechanic performing side work Arlington Texas
yourmechanic.com came to inspect grinding clutch noise and told me my car needed a new clutch but the company didn't provide those services, however, the mechanic said this is normal and his supervisor would authorize him to perform the job at his home. He said their towing company would pick the car up and that same day and have it fixed within a day. The mechanic came the same day and picked up my car and called and told me it was only a clutch plate that needed to be fixed and instead of $800.00 it would be a couple hundred bucks cheaper. The car broke 8 months later with the same problem as before and the mechanic had indicated the parts were brand new from Kia and that yourmechanic.com's warranty was one year. I called the company to get them to fix my car and they told me they could not find a service order for repairs (only the estimate) for $70.00. When explaining to them more, I was told that the mechanic (Kyle) was no longer working for them because he was caught doing side jobs and the warranty is not covered since I did not pay through yourmechanic.com. This is someone that they sent to repair my car and somehow I am responsible for their bad hiring choices.My car is broken down in front of my house and has been for the last 30 days. I am a single working mother and spent over 570 dollars to repair my car that is now broken again.
Tonya, Arlington
